Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 123

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,338 Reviews
4.9

1,338 Reviews

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1338 Reviews of Lenny Farnam

July 22, 2021

Dealership Rating
Employee Rating

Dependable service friendly staff took care of my needs would highly recommend them work was done on time as promised everything was explained very thoroughly More

by bing1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 22, 2021

Dealership Rating
Employee Rating

This was one of the easiest and most positive car buying experiences that I have ever had. I got the car I wanted and the trade in value I needed and it all went very smoothly. Thanks to my sales person Nat More

by Chris from Duanesburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Daigle , Jay Yudzevich

July 21, 2021

Dealership Rating
Employee Rating

Depaula Ford Mazda has their act together, all positive all the time. Management- sales - service - parts - finance. Clean work environment all throughout the facility, people trying to do their best. I’ve More

by usgtroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Rosamino , Ron Bissonette, Crystal Blackman, Josh Brogue, Justin Dwyer, Frank Fattoruso, Steve Kannes

July 21, 2021

Dealership Rating
Employee Rating

About a week after an oil change, I noticed a slow oil leak. I drove to your service department 7/26/21 about 1:00 PM without an appointment. Your service department was very busy, yet Lenny agreed to hav More

by JoeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman

July 20, 2021

Dealership Rating
Employee Rating

Happy with the service but 1 hour and 45 minutes for and oil change and car inspection on a 2 year car is not acceptable and I had an appointment More

by DEB17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Bissonette, Crystal Blackman, Josh Brogue, Justin Dwyer, Steve Kannes

July 18, 2021

Dealership Rating
Employee Rating

I had an appt for an oil change. My car was brought in quickly, service was very efficient and I was on my way in under one hour. Wonderful experience!! More

by jhopper1
Recommend Dealer
Yes

July 17, 2021

Dealership Rating

Would have given it a 5⭐️ But the person inspecting my car did not put auto lights back on and I got pulled over for no lights the next night. More

by sdicarlo30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 17, 2021

Dealership Rating
Employee Rating

Very quick and friendly service. Lenny was open to hearing my concerns and addressed every one before leaving. I wasn't locked in the waiting room for too long (about an hour and a half). The atmosphe More

by KHOLZRPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 16, 2021

Dealership Rating
Employee Rating

Lenny Farnham has been my service advisor for many years, through multiple vehicles, and he has been consistently excellent. I appreciate the videos of the car’s underside/brakes/etc, and I am very satisfied More

by Mary C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 16, 2021

Dealership Rating
Employee Rating

Easy to make a service appointment. Said my inspection, oill change and tire rotation would take 1.5 hours and that's how long it took Lenny was great as usual. More

by MHOROWIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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