Lenny Farnam | Page 124

All service at Albany NY DePaula Ford: Excellent customer service provided as always by the Ford service department. Advisor, Lenny Farnam, is always making sure I and my car are taken care of so professiona service provided as always by the Ford service department. Advisor, Lenny Farnam, is always making sure I and my car are taken care of so professionally and with respect. He is so caring, loyal and responsible to the customer and to DePaula Ford! Also, Justin Dwyer, Service Manager is outstanding in his position with the his customers and staff!!! Please take care of both of them to cherish on your team! And mechanics, Kevin, Nick and Jeremy who provided my service were wonderful! Thank you for all your hard work through this still difficult period of the COVID pandemic. Keep plugging as things will improve for everyone. Eve Rosen Orange and DePaula Ford loyal customer, Albany NY More

by EVEROSEN Verified Customer Verified Customer

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Lenny is a great service manager and the work done is always great and price is comparable to other dealers I've been to, Have to wait longer for an appointment than it use to be but otherwise great always great and price is comparable to other dealers I've been to, Have to wait longer for an appointment than it use to be but otherwise great More

by lcamara Verified Customer Verified Customer

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Your employees are very courteous and helpful. Lenny was great. I don't feel like writing twenty five words so why do I have to???? great. I don't feel like writing twenty five words so why do I have to???? More

by Redroof Verified Customer Verified Customer

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Professional approach in every department, making the car buying experience smooth. I have a f-150 - Mx-5 Miata - Cx-30 all from Depaula. Shoutout to Frank Santoro - Ford and Glenn Cummings -Mazda salesmen. buying experience smooth. I have a f-150 - Mx-5 Miata - Cx-30 all from Depaula. Shoutout to Frank Santoro - Ford and Glenn Cummings -Mazda salesmen. More

by usgtroy Verified Customer Verified Customer

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Very satisfied with my purchase. Will be back for another truck on a few years. truck on a few years. More

by Mrotondi Verified Customer Verified Customer

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My repair was done completely, correctly and on time. very pleased with result very pleased with result More

by CHRIS.X.NEMETH Verified Customer Verified Customer

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Service was terrific . Advisors were very helpful and greeted me right away. Service manager Justin was so helpful. Great experience!!! greeted me right away. Service manager Justin was so helpful. Great experience!!! More

by ANITASIDDON Verified Customer Verified Customer

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Excellent staff! They did everything they could to get me exactly what I wanted. me exactly what I wanted. More

by planzilo Verified Customer Verified Customer

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Nice lease, different features. Very Helpful staff. Great Service Department First lease with Devin but had purchased an Ecosport last July with him as well..a great purchase there Great Service Department First lease with Devin but had purchased an Ecosport last July with him as well..a great purchase there More

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We delivered the car early he night before. Our repair took longer than expected due t the wrong break rotors were delivered twice. I will say, thank you to the device department for staying later, after took longer than expected due t the wrong break rotors were delivered twice. I will say, thank you to the device department for staying later, after normal business hours, to endure my car was completed. Our service manager was Lenny. He made the troubling experience easier to deal with. Thanks how’s our to the mechanics who stay late, appreciate everyone’s time. Job well done. More

by Skenedirk Verified Customer Verified Customer

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