Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 127

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,338 Reviews
4.9

1,338 Reviews

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1338 Reviews of Lenny Farnam

June 05, 2021

Dealership Rating
Employee Rating

I Always. had good luck and experience working with Ron B Mike D. and Lenny F with my service and price at Depaula Ford and great service great prices that's why I keep coming back Thanks a lot Jef More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Bissonette, Crystal Blackman, Josh Brogue, Justin Dwyer, Steve Kannes, Mike D & Shop Forman Howard

June 05, 2021

Dealership Rating
Employee Rating

It was easy to make an appointment. The service department was able to answer my questions. I am very satisfied with the work done and it was completed in the time that was quoted to me. I always More

by REIDNIC0804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Brogue, Mike-Service manager

June 04, 2021

Dealership Rating
Employee Rating

The service center isn’t bad but I got upset because a lot of the time I got either idk or bad time frame not Lenny fault at all he was really good More

by Danbharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 03, 2021

Dealership Rating
Employee Rating

Everyone I interacted with was really friendly. Justin greeted me when I pulled in & was great. Right down to the counter employees, it was a pleasant experience. More

by CHERULD310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Bissonette, Crystal Blackman, Josh Brogue, Justin Dwyer, Steve Kannes

June 03, 2021

Dealership Rating
Employee Rating

As always was treated well.::everyone was pleasant and professional....I would highly recommended to my friends that they get their car serviced by Depaula More

by JOHN.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Brogue

May 31, 2021

Dealership Rating
Employee Rating

I found Glenn and the staff very helpful in putting me in a 2021 Mazda CX five, The staff were able to help me in any questions that I had about the car. Glenn was very knowledgeable about the vehicle that I More

by keyeswilliam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings

May 15, 2021

Dealership Rating
Employee Rating

I’ve had in the past dealt with high pressure salesmen. And doing business with Glenn and DePaula Ford is refreshing and wonderful. He really cares about those who he’s doing business with. What an asset t More

by Teetogreen56
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings, Qasim Dawood , Crystal Blackman

May 19, 2021

DePaula Ford responded

Thank you so glad for the kind review! We're glad to read you had such a great experience with Glenn. If there's anything we can help you with in the future, don't hesitate to reach out!

May 15, 2021

Dealership Rating
Employee Rating

Glenn is a terrific salesman. No pressure and works with you and your budget. He is very personable and genuinely cares about his customers. The entire staff at DePaula Ford and Mazda are so professional an More

by Dmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings, Qasim Dawood , Crystal Blackman

May 19, 2021

DePaula Ford responded

Thank you so glad for the kind review! We're glad to read you had such a great experience with Glenn. If there's anything we can help you with in the future, don't hesitate to reach out!

May 10, 2021

Dealership Rating
Employee Rating

Very polite and respectful. Nate and others at DePaula were straight to the point. I had a positive experience and we were able to strike a deal without feeling like I was being pressured or getting a bad More

by Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Daigle

May 11, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 05, 2021

Dealership Rating
Employee Rating

The service I receive every time I get my care service is great! The people in the service department are the best, I tell everyone I know, also make sure that their next purchase of their car is there, grea More

by LOVEMYDOGS010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman

Apr 06, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

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