Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 128

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,338 Reviews
4.9

1,338 Reviews

Write a Review

1338 Reviews of Lenny Farnam

April 04, 2021

Dealership Rating

Amazing service, Justin greeted me and took care of my truck while micheal Demartino made sure I was taken care of and happy! Will always take all my cars and trucks to depaula Aslong as these two are the More

by BILLY.P.KANAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Demartino, Justin Dwyer, Lou

Apr 05, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 03, 2021

Dealership Rating
Employee Rating

Took my F150 into to be repaired and the fixed the wrong component still has same issue and I’m out $500 did not listen to me and still have same issue More

by APPLETWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 02, 2021

Dealership Rating
Employee Rating

Service folks are always professional and friendly. Super accommodating as well. I would totally recommend to others. Service timely, organized and fast, met expectations. Thanks. More

by mjh0112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

Apr 05, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 01, 2021

Dealership Rating
Employee Rating

Service is always been wonderful there Lenny does a great job for me I’m sure he does it for everybody else to I want to thank him and you for the service that you provide thank you More

by MWILCOV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 01, 2021

Dealership Rating
Employee Rating

Service was fine and timely for a Saturday. I did not appreciate being told my cabin filter needed to be replaced when I had just replaced it a month before but I understand the technician not taking it More

by JIMMY44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 31, 2021

Dealership Rating

They've gone above and beyond to make sure that I am satisfied both sales and service were great. They were very easy to deal with and made my experience very pleasant. More

by ANTHONY BUTTOFUCCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Demartino, Justin Dwyer, Mark Minoogian

Apr 01, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 30, 2021

Dealership Rating
Employee Rating

The #1 reason why I keep coming back to Mazda, specifically this dealership is their customer service. I have brought my car in more then the average car owner brings their car in for service and More

by SYDNEYCARROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zak Ballard, Crystal Blackman, Josh Brogue, Mike Demartino, Justin Dwyer, Albert Rodriguez

Mar 31, 2021

DePaula Ford responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our staff assisted you in such a detailed and customized manner. Give us a call if you have any further questions!

March 30, 2021

Dealership Rating
Employee Rating

Lenny is an excellent service person. I was here on Lenny is an excellent service person. I was here on Monday March 29 and was here till 8:00pm. He was so kind and felt bad bc the guy who was suppose More

by SHORTCAK311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

DePaula Ford responded

We're sorry to hear you had an unfortunate experience on Monday, but very glad that Lenny was able to help rectify it! If there's anything we can help with in the future, don't hesitate to reach out.

March 28, 2021

Dealership Rating
Employee Rating

Depaula is excellent. They have had to take care of my leased cars numerous times and have done it quickly, efficiently, and with very good humor. I love the staff and I love their style. More

by ACOLEMAN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman

Mar 29, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 28, 2021

Dealership Rating
Employee Rating

Quickest car buying process I have experienced by far. Came in on a Thursday, test drove and picked the car up on Saturday. Q was very helpful. Thanks DePaula! More

by mburbank1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood , Mike Moolick

Mar 29, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! If there's anything we can help with in the future, don't hesitate to reach out.

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