Lenny Farnam | Page 19

Easy intake upon arrival. Lenny Farnham kept me updated with the status of my vehicle’s service. Upon completion, he located me in the waiting area, reviewed the service perfo Lenny Farnham kept me updated with the status of my vehicle’s service. Upon completion, he located me in the waiting area, reviewed the service performed, accompanied me to the cashier, and then to my vehicle. Top notch customer service. More

by JBJr Verified Customer Verified Customer

Report | Print

Bought a new car September. Needed a battery in December. Charged $400. It's a 2022 so the 3 yr warranty ran out. I think a new battery should have been installed. Also charged Needed a battery in December. Charged $400. It's a 2022 so the 3 yr warranty ran out. I think a new battery should have been installed. Also charged on my credit card and was hit with a fee on top of the $400. I thought only fees were charged on debit cards? More

by gknapp57 Verified Customer Verified Customer

Report | Print

I got a 2025 F150 they Meet All my accommodations adding running boards and a trailer brake controller. running boards and a trailer brake controller. More

by rivkid425 Verified Customer Verified Customer

Report | Print

Pick up & drop off service was great. The service was typical, no issues. Service Dept. did not contact me so I assumed everything was good. I did request the 10,000 mile maintenance c The service was typical, no issues. Service Dept. did not contact me so I assumed everything was good. I did request the 10,000 mile maintenance check when scheduled, but it was not done. More

by dmoritz053 Verified Customer Verified Customer

Report | Print

Lenny was friendly and helpful as always. I trust DePaula Ford with all of my service needs. I trust DePaula Ford with all of my service needs. More

by MJABRIAL Verified Customer Verified Customer

Report | Print

DePaula service is tops. Especially Lenny Farnam the service representative who handled our visit. Tops! Especially Lenny Farnam the service representative who handled our visit. Tops! More

by nsunturned Verified Customer Verified Customer

Report | Print

My experience with the dealership is okay, I purchased my Buick from Depaula Ford about 10 months ago, when I go in for service they tend to get confused and I have to tell them that I bought my Buick thru D Buick from Depaula Ford about 10 months ago, when I go in for service they tend to get confused and I have to tell them that I bought my Buick thru Depaula Ford, I purchased my extended warranty through Depaula Ford as well, which is Zurich premium and for whatever reason the computer system that they have in the service department doesn't match what they have in the finance department. So a couple of times I've had an issue with that but the overall service has always been decent More

by tonyculver7 Verified Customer Verified Customer

Report | Print

Fast and friendly service for state inspection. Will be back for future needs. Hi bye Will be back for future needs. Hi bye More

by Diymiser Verified Customer Verified Customer

Report | Print

Smooth Great environment, awesome people I was taken care of, I really enjoyed the new construction that has been done to the place of, I really enjoyed the new construction that has been done to the place More

by bryansandoval11 Verified Customer Verified Customer

Report | Print

They were prompt and courteous. The replacement of car’s rear brakes were done within the time stated. The replacement of car’s rear brakes were done within the time stated. More

by Patty Verified Customer Verified Customer

Report | Print