Lenny Farnam | Page 18

Lenny always helps out. Takes care of all my issues with my car. Good guy Takes care of all my issues with my car. Good guy More

by young2342 Verified Customer Verified Customer

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excellent customer service and informative. please don't need to write a paragraph. hate this system please don't need to write a paragraph. hate this system More

by BOOHUERTAS Verified Customer Verified Customer

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Always accommodating and professional. All service that is required is explained in detail. I find the service to be affordable. All service that is required is explained in detail. I find the service to be affordable. More

by ATHIKINGGRANDMA Verified Customer Verified Customer

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Although the wait time was longer than anticipated, the exceptional quality of care more than compensated for it. The staff exhibited friendliness, expertise, and ensured my comfort throughout the entire v exceptional quality of care more than compensated for it. The staff exhibited friendliness, expertise, and ensured my comfort throughout the entire visit.” More

by MGTFALLON Verified Customer Verified Customer

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Valet service is convenient I appreciate the service center calling me with follow up and suggestions center calling me with follow up and suggestions More

by Troywburek Verified Customer Verified Customer

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I went in for a routine state inspection on November 18. After waiting for 2 hours, Lenny returned my car and informed that found a leaky axle. I made a second appointment (Friday, dec12) to fix the axle an After waiting for 2 hours, Lenny returned my car and informed that found a leaky axle. I made a second appointment (Friday, dec12) to fix the axle and get an oil change. After DePaula had the car for 3.5 hours, Lenny called to inform they didn't have time to fix the axle and that they measured my brakes wrong on 11/18 and the pads are actually much lower than the measure they gave me. Finally, I asked that the tech lubricate the retractable running boards on my vehicle. When I picked up the car, the passenger side running board had less functionality than when I dropped it off. More

by JWASBES Verified Customer Verified Customer

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Normally I deal with Lenny Farnam but he was busy helping another service customer. I delt with Chance and found that his service was the same quality as Lenny's - Excellent. He explained that because the ve another service customer. I delt with Chance and found that his service was the same quality as Lenny's - Excellent. He explained that because the vehicle was in for multiple recalls it would probably not be completed that day. He called me the next morning and advised that the vehicle was done and ready for pickup. A good service experience. More

by whawkins0 Verified Customer Verified Customer

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It took 7 months to get my car fixed because they kept saying it needed a a particular part that it didnt even need in the end... They took back my loaner car before the contract ended... Only person that saying it needed a a particular part that it didnt even need in the end... They took back my loaner car before the contract ended... Only person that showed compassion was Lenny... More

by Shyewilliams Verified Customer Verified Customer

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I have been a customer for over a decade and always have had positive experiences. The staff in all departments are friendly and courteous. The services and repairs are explained well and I appreciate that. had positive experiences. The staff in all departments are friendly and courteous. The services and repairs are explained well and I appreciate that. The work is done very well also. I am very happy with DePaula, thank you. More

by Joy Verified Customer Verified Customer

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Courteous staff, easy scheduling appointment, efficient technicians Overall good service Good area to go to technicians Overall good service Good area to go to More

by angelo104 Verified Customer Verified Customer

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