Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 22

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,346 Reviews
4.9

1,346 Reviews

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1346 Reviews of Lenny Farnam

November 01, 2025

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Employee Rating

Overall I was very satisfied. The staff work as a team.. My last visit showed me this.. Lenny went above and beyond to help me. I will continue going there when my vehicle need More

by Beverly
Service Price Transparency
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Recommend Dealer
Yes

October 29, 2025

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Fantastic customer service and very comfortable waiting area. Was informed of rewards that significantly reduced my out of pocket costs. I highly recommend to others. More

by neidlc
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Recommend Dealer
Yes

October 26, 2025

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I got the engine valve lifter recall taken care of in one day while I was shuttled to my workplace. I’m pleased to say that the engine passed the recall check. The service staff was very helpful. More

by GREENEBRIAN90
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Marvin, Victor

October 24, 2025

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Took good care of my truck. I will come back.Took a little longer than what I would have expected but the work was good! More

by PHILHURST3
Service Price Transparency
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Recommend Dealer
Yes

October 23, 2025

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Always excellent professional service. Thanks to all Everything is explained to me clearly even though I have no car knowledge More

by CAROL.LANZARA
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

October 23, 2025

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Employee Rating

This was the first new car I have ever bought. You folks did a wonderful job making me feel great and your price was great. Thank you so much. More

by ULTRAFRED
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Recommend Dealer
Yes

Other Employees Tagged: Mackenzie Albin, Tracie Johnson , Justin Dwyer

October 22, 2025

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Excellent service. Never feel like they are trying to push services I don’t need. More

by LORI34
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Recommend Dealer
Yes

October 21, 2025

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Lenny is an awesome customer service Rep! He gave regular updates as to repairs being done. Waiting lounge was eye appealing, very clean & comfy as well as very roomy. Liked that there were More

by ISLAND.GIRL43
Service Price Transparency
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Recommend Dealer
Yes

October 20, 2025

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Very friendly and helpful staff. Explained the work that was done. Even helped me figure out how to use the hands free liftgate when other dealers couldn't. More

by rbascue25
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Recommend Dealer
Yes

October 20, 2025

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Thank you for your kindness. All the facilities are great for the long wait. Good More

by appletr02
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

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