Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 4

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,414 Reviews
4.9

1,414 Reviews

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1414 Reviews of Lenny Farnam

August 02, 2026

Dealership Rating
Employee Rating

As always an amazing experience. Super efficient and excellent customer service. Always in communication with me about the status of my vehicle. They go above and beyond. More

by cabmack1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chance Guild , Jason Keville, Dan

July 31, 2026

Dealership Rating
Employee Rating

Lenny took me in earlier than appointment time, ask a lot of questions topped off fluids on my State inspection. I requested him. Used him on my 017' f150. More

by JDEERE4400
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

July 31, 2026

Dealership Rating
Employee Rating

Everything as great. Lenny always takes care of everything and keeps me notified when needed. More

by b.salisbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 30, 2026

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Nice customer waiting area, . ..... ....... ..... .......... xxxxxxxxxxxxxxxxxxxxxxxxxxxxx Thank You for being consistent , and trying to keep wait time to a minimum. More

by DW
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

July 29, 2026

Dealership Rating
Employee Rating

Ultimately, my concern was resolved without excessive expense despite the unusual and unacceptable wait time. This dealership in general is highly recommended by this customer. Always polite, considera More

by Deb
Service Price Transparency
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Recommend Dealer
Yes

July 28, 2026

Dealership Rating
Employee Rating

It took almost 4 hours for routine maintenance and I had an appointment. Howard was great at resolving another problem. More

by sandroo9
Recommend Dealer
No

Other Employees Tagged: Lenny Farnam

July 27, 2026

Dealership Rating
Employee Rating

Excellent as always. Quick, prompt service was performed on my truck. Lenny was great to deal with More

by kej0002
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2026

Dealership Rating
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Staff was professional, courteous and knowledgeable. It’s always a pleas to work with them and appreciate all that Mike and Lenny did to help. Waiting area is clean and comfortable. More

by donnacall54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chance Guild , Jason Keville

July 27, 2026

Dealership Rating
Employee Rating

Pleasant experience everything went smoothly Everyone that I had to deal with was very pleasant and professional More

by Jritmo19
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

July 26, 2026

Dealership Rating
Employee Rating

Amazing dealership, great to work with and would absolutely buy another vehicle from them! Sales team is great and led the right way More

by TLUCEY13
Sales Price Transparency
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Recommend Dealer
Yes
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