Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 4

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,311 Reviews
4.9

1,311 Reviews

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1311 Reviews of Lenny Farnam

March 22, 2026

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Employee Rating

Fast and simple. I was in and out of the store with no questions or concerns. More

by Mason.c.williams
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild, Jason Keville

March 22, 2026

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Very helpful from phone calls to service. Lenny is awesome!! Polite, helpful with explaining and coordinating appointments. Detail service was used and very happy with their service, will def More

by gsansone
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild, Jason Keville , Angela, ride to the mall while car was being serviced

March 22, 2026

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DePaula Ford does everything right. Service is friendly, prompt and specially tailored to meet my needs. I'm thrilled. More

by nsunturned
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Recommend Dealer
Yes

March 20, 2026

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Dan and Lenny are terrific service advisors. DePaula Ford had a great deal on tires for my Raptor. More

by chrisan1
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Recommend Dealer
Yes

Other Employees Tagged: Dan

March 19, 2026

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I have no comet xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx More

by GILLETTED
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild, Jason Keville

March 19, 2026

Dealership Rating
Employee Rating

The work was completed timely and very happy with the service provided Lenny was awesome as usual More

by vjb12054
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

March 16, 2026

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Employee Rating

This was my first experience in the newly updated service area. Lenny greeted me with a smile, explaining the process for getting my car into the shop. He then confirmed the service requested and carefully e More

by Sheep farmer Linda
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

Mar 16, 2026

Sheep farmer Linda responded

Kudos to Lenny Farnum and to the cashier. They both greeted me as an old friend and made my visit pleasant. I felt appreciated and was treated with warmth, kindness, and respect. They represent professional behavior with personal dignity.

March 15, 2026

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Employee Rating

DePaula Ford is always dependable, knowledgeable and professional. I always use DePaula Ford to service my vehicle. More

by MRCWORKSHARD
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

March 15, 2026

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Employee Rating

Excellent experience. We had just stopped in to schedule routine service but Lenny Farnam was able to get us in and get the service completed quickly the same day. Than More

by Elaine
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Recommend Dealer
Yes

March 15, 2026

Dealership Rating
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Excellent work. I showed up very late to my appointment and Lenny coordinated information flow from what techs found and my resulting decisions. With minimal downt More

by Tom Anastasio, Black Mustang guy
Service Price Transparency
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Recommend Dealer
Yes
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