We worked primarily with Lenny, even though others were involved at times because we went to the showroom 3-4 times before making the final decision. Overall, it was a pleasant and a very straightforward experience with no pressure, and we got the right answers for the questions we had about the features and pricing etc., They didn't had in stock our color of choice but arranged for delivery within 2 days which was nice.
Mike and Lenny created a very pleasant purchase experience yesterday as I went in to buy a 2018 CRV. Their professionalism, knowledge, and attention to detail made this such an easy transaction. I felt that they truly valued my time and business. I recommend Honda of Lisle for your next car buying experience.
Salesman was good to deal with and the people were pleasant. Too much time wasted waiting for the car and color we wanted to see to be retrieved from a lot 1.5 miles away. Quoted one price on the internet but they had no cars in that model. Negotiated a price but the finance mgr was not told the price or was told the wrong price so more time wasted while he corrected the paperwork. When we returned to retrieve something from the car traded in we had to go to another lot where the car was ourselves as no one was available to help us or it wasn't their job.
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