"Great car buying experience!"
Wife and I just purchased a 2019 Subaru Crosstrek. Our Salesperson Leo Lopez was the best! He was friendly, made us feel welcome (not pushy) and answered all of our questions/concerns. The business manager Anthony Mazany was very knowledgeable, he facilitated the whole transaction in a smooth manner. Everything they said they delivered on! When buying your next Subaru call Leo!
"Incredible! Bypassed dealer 1 mile from our house to go here"
All staff were very attentive, polite, helpful. Our salesman, Leo was very knowledgeable, not high pressure, incredibly personable, a delight! So helpful in sharing options, able to get us a Forester from a sister dealer, which we bought!
"The people there were friendly and professional "
Leo listened to me and showed me a certified used vehicle that was exactly what I wanted. He was sensitive to the fact that I was already stressed just from having to go through this car buying process and that I needed to get a decent trade-in on my vehicle. As a woman, I want to express the fact that at no time was I ever talked down to or treated in any misogynistic way. Everyone there was friendly and professional. It seemed like they knew how to be pleasant without crossing the boundaries. This is a huge plus for me since I have experienced the opposite conditions at other dealerships. Leo also went the extra mile for me to make sure that I had everything I needed for the vehicle, even following up with me during the first week that I had the vehicle. I feel safe in my new vehicle and in knowing that I can go back to that dealership and be treated well. Cynthia was my first point of contact online and she helped me a lot just by listening to all my concerns before even coming in for an appointment. She made sure that I was comfortable working with Leo, which I was. Basically, everyone there was good to be around.
"New car purchase"
Leo was kind, funny, and accommodating.
He checked on vehicle stock multiple times for us (because we changed our minds last minute on the color a couple times).
Would definitely recommend him to others interested in a Subaru purchase.
Other Employees Tagged:
"A Tale of Two Cities"
Jesse and the Gerald group worked with us to get the paperwork completed by my husband and I although my husband is currently working out of state andI am here in Naperville fighting breast cancer. Jesse is very warm and welcoming and makes the car buying process easier.
"New member of the Suburu family"
Our family van was at the end of it's life and we knew it was time to purchase a new vehicle. AWD and trunk space were our priorities but we got so much more! We chose a 2019 Forester Premium and can't stop staring and appreciating all of the amazing features that are included! The X mode was awesome and will definitely be used during the winter. Leo Lopez really listened to our needs as parents of a toddler and guided us through the entire purchase. We will always be a Suburu family.
From beginning to end, Leo Lopez, hands down, was the BEST car salesperson I have EVER dealt with!! Patient, kind, simply PERFECT!! A+++++. All car salespeople should take lessons from him!!!!!!
The service here was great and everyone was very friendly. Thank you to Leo for the great customer service when I purchased my new car!
I found Russ Harris to be friendly and genuine. He happily answered my many, and frequently naive questions with no pressure. As a first time buyer I was hugely relieved and appreciative. He spent a lot of time with me with test drives and explanations and I kind of miss him now. Leo Lopez was also very helpful and friendly when I showed up and Russ wasn't available.
"Car Buying Made Painless"
Leo made the car buying experience as painless as possible. We were comparing the Legacy to a different brand at another dealership. That dealership did everything wrong - they didn’t listen to what we wanted and put on the high pressure sales for a product that we had no interest in. Leo listened to what we wanted and let us guide the process. We highly recommend working with Leo Lopez at Gerald Subaru!