Jon Thongphadith
Jon Thongphadith at Gerald Subaru of Naperville
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Jon Thongphadith

Sales Manager

Gerald Subaru of Naperville

2379 Aurora Ave.
Naperville, IL 60540

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rated
90 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

21 yrs

Languages Spoken

Thai Thai

not yet
rated

90 Reviews

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90 Reviews of Jon Thongphadith

November 21, 2022

Dealership Rating
Employee Rating

Excellent friendly service. Everyone was knowledgeable and not overly pushy. Overall great experience and we received a great used car at a fair price. More

by Laura
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Ubaldo Rodriguez

Nov 28, 2022

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Laura! We really appreciate your business. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

May 27, 2021

Dealership Rating
Employee Rating

Abid made this a simple, unpressured buying experience. He was well informed and helpful As a single woman, I was never talked down to or pressured in any way. This is the first dealership I walked in More

by cclarke926
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abid Khan

May 28, 2021

Gerald Subaru of Naperville responded

We loved reading this review! Happy customers are our aim, and it appears Abid and Jon really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

December 15, 2020

Dealership Rating
Employee Rating

Purchased my 2nd Outback from sales representative EDDY ORELLANO at Gerald Subaru of Naperville, IL. By far the BEST IN THE BUSINESS. He is trustworthy, honest and he listens! If your looking for a Su More

by Pleased
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Fischer, Eddy Orellana

Dec 17, 2020

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

December 12, 2020

Dealership Rating
Employee Rating

What a pleasant experience was to do business with Gerald Subaru of Naperville. Our salesman Leo was fantastic! He took the time to answer many questions we had as well as helping us by offering many options More

by W. Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leo Lopez , Jim Fischer

Dec 16, 2020

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

December 03, 2020

Dealership Rating
Employee Rating

eddy orelliana was incredible. he covered every detail several times in terms that were very easy to understand. no pressure , just great information. he is a person who really cares about having a happy More

by r.chilson
Recommend Dealer
Yes

Other Employees Tagged: Nino McMorris

Dec 08, 2020

Gerald Subaru of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

October 21, 2020

Dealership Rating
Employee Rating

Kenny and the Subaru staff are excellent!! My car buying experience was top notch. Kenny got me into my first brand new car ( the one I wanted), added special perks, and served me Starbucks coffee while I w More

by Chicagoflash76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Fischer, Kenny Gross

Oct 26, 2020

Gerald Subaru of Naperville responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your truly exceptional compliments with Kenny and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 08, 2020

Dealership Rating
Employee Rating

SIMPLY MAGNIFICENT!!!!!Everyone is really nice and SIMPLY MAGNIFICENT!!!!! Everyone is really nice and friendly. They all seem to be more like family than colleagues. There is a great feeling of More

by Private
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nino McMorris, Jesse Bush , Cynthia Barratt, Leo Katsnelson, Anthony Mazany, Ubaldo Rodriguez

Oct 09, 2020

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

July 07, 2020

Dealership Rating
Employee Rating

Everyone was very friendly and professional. Everyone there went above and beyond to make sure I left in the car I wanted with more than manageable payments! More

by gagebaugher95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leo Lopez, Jesse Bush

Jul 08, 2020

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

June 27, 2020

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Employee Rating

Jennifer was extremely helpful and quick. We weren’t buying a car under the best circumstances, but she and the rest of team made sure we got a fair price on a quality car. There was one minor issue tha More

by apgertz2
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Barratt, Anthony Mazany, Jennifer Silvestri

Jun 30, 2020

Gerald Subaru of Naperville responded

Thank you so much for your truly exceptional review! Happy customers are our goal and our mission at Gerald Subaru of Naperville, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

June 25, 2020

Dealership Rating
Employee Rating

Paulo knew the range of cars and options so well and gave the best test drive ever showing off the capabilities of the car! Informative and low key without pressure. Highly recommend this dealer. More

by Harry
Recommend Dealer
Yes

Other Employees Tagged: Michael Price , Paulo Rodriguez, Marie Stepanek

Jun 26, 2020

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Harry! We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

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