"Overall, great experience "
Eddie and the whole crew was very helpful, I will recommend them to others. Everyone Was also knowledgeable as they were able to answer and any questions we had.
"My Gerald Subaru Experience "
- A buyer
I was treated with the utmost level of professionalism. Jeff was very knowledgeable of the car industry and the Subaru product he was selling. Even though we did not strike a deal it was not due to Jeff’s efforts.
"Great Experience "
I purchased a 2019 Subaru Crosstrek from Paola and Steve at Gerald Subaru. It was a very pleasant experience. I was in and out in under three hours with a great deal and with none of the stress I’m used to with past car buying experiences.
"Excellent place to buy car with peace of mind"
I walked in this dealership, looking for a used car and met Paulo, who took all the time needed to show me the vehicle, work with me on explaining every little thing and made sure I walked out with the car keys ,satisfied that I got a great deal.
I was truly impressed with Paulo’s patience and expertise
"Overall great car-buying experience!"
From start to finish, Mike was patient and enthusiastic in helping guide us into making our decision to purchase our vehicle. I found throughout the process that my questions were answered before I could even ask them- very concise, knowledgeable, and honest staff at this dealership and special thanks to Mike O’Brien for standing out in the cold to make sure I knew how every bell and whistle in my new Subaru worked.
"What a relief!"
Ehab has made our experience with Gerald Subaru in Naperville pleasurable from the beginning. He’s so knowledgeable of the vehicle specs and takes the time to make sure you understand everything. The whole experience was painless and we walked out of there extremely happy with our new vehicle.
"Search Is Over"
Everyone was friendly and knowledgeable. We were greeted when we arrived at dealership and taken care of promptly. Cynthia and Ricardo were personable and responded to my questions unhurried. We texted frequently. Searched for vehicle that we wanted and kept us informed. Vehicle arrived sooner than expected. Transaction was painless. Loved the test track!
Prompt follow up.
"highly recommend and trustworthy - women buyers"
I can't say enough about Eddy and this dealership. I went to Subaru on a whim thinking it was out of my league but instead was met by J.T. and Eddy who worked with me to get me in a new car that took into consideration my needs and budget. Not once did I feel pressured. Eddy and J.T. genuinely care and want to help. This is exactly how it SHOULD BE. As a single mom walking into a dealership, I wasnt treated like an easy target or condescended to. Eddy took the time to show me all the car functionality on the car I was looking at ans the one I decided to buy. J.T. helped me to get the best deal as I could get and his advice was helpful and caring. I am 100% sold on Subaru and this particular dealership - I plan to be a repeat customer.
"Easy and efficient"
The sales staff is very friendly and knowledgeable. The process of buying was simple and efficient. I did not feel pressured or pushed by the salesman and finance department
"Excellent customer service and care!!"
I purchased a brand new 2019 WRX and Eddy Orellana was a pleasure to work with!! He handled the process very well, and was very accommodating. Jon Thongphadith also was awesome, he helped me get a Great Deal on the car I wanted and was very clear with all the paperwork process!! Thank you both for the great service!!