Leo Orozco

Wasting the customers time is a sin. Wasting the customers time on their only day off is even worse. Gaudy Honda lets you book service appointments via their website and that's exactly Wasting the customers time on their only day off is even worse. Gaudy Honda lets you book service appointments via their website and that's exactly what I did. I arrived 30 minutes early and patiently waited for a Service Rep to get me checked in etc. for a basic oil change. She proceeded to tell me she would not be able to get me checked in for 3 hours. 3 HOURS. I was at the dealership ON TIME, with an APPOINTMENT and I was told they overbooked. Overbooking is one thing, if it takes 3 hours just to check someone in for a BASIC OIL CHANGE you clearly do not know how to run a service department and should try another field for work. Is Gaudy going to pay for the gas it took for me to drive over? no. Is Gaudy going to compensate me for wasting the time it took to get there, to wait to be seen, and then leave me with nothing? no. I wasn't about to leave the car there just for them to tell me they could need to keep it overnight for a BASIC OIL CHANGE which is supposed to be covered under their own service agreement. I had other things to do on my only day off, and I wasn't going to risk it especially when they clearly cant handle the basics of scheduling management. So, in conclusion if you want to waste your ENTIRE day waiting to be seen for a BASIC OIL CHANGE let alone anything more complex, Gaudy Honda is the place to go! More

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I always have a great experience here, Neil is the best very helpful and kind very helpful and kind More

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The service is very friendly and the problems are explained in detail. I feel relieved. explained in detail. I feel relieved. More

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Leo was great. He explained everything and kept me informed of progress on my service. He explained everything and kept me informed of progress on my service. More

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Excellent job for everything. I had oil changed and battery replaced. Total cost over $332 I had oil changed and battery replaced. Total cost over $332 More

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Great service every time! Competitive pricing. Overall a pleasure to have my car serviced here! Competitive pricing. Overall a pleasure to have my car serviced here! More

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Excellent service and everyone was friendly. Very happy with the service and work done to my vehicle. Jim the service manager is excellent and always a pleasure to work with. Very happy with the service and work done to my vehicle. Jim the service manager is excellent and always a pleasure to work with. More

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Goudy Honda provided excellent service via Leonardo Orozco. I was provided with a ride home and my car was ready in the approximate wait time. Orozco. I was provided with a ride home and my car was ready in the approximate wait time. More

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Good reliable service, friendly. Had issues with injectors , they looked at it and fixed the problem Had issues with injectors , they looked at it and fixed the problem More

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Excellent service from Leo to Jim Selheim to Mike DeVille - it starts at the top. - it starts at the top. More

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