Leroy Jones Jr. | Page 3

I’ve been coming to FA Toyota for over 10 years. There have been many bumps in the road, staff shortage, long wait times, etc. but my most recent visit reminds me of how it was years ago which was o There have been many bumps in the road, staff shortage, long wait times, etc. but my most recent visit reminds me of how it was years ago which was outstanding! First off, Leroy is the man! If I could have him every time as a service advisor I would. Punctual, professional, and polite! I’m hoping this is a sign that things are back on track with the dealership. It seems that everyone I dealt with besides Leroy was also very helpful and friendly. It sure does make getting your car serviced way less stressful. Thank you Leroy for being consistent! More

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My Toyota Solara electrical system shut down. AAA service told me I needed an alternator. Leroy and Chrissie took care of my car. It was only a battery. I'm sure other dealerships might have replaced both, b told me I needed an alternator. Leroy and Chrissie took care of my car. It was only a battery. I'm sure other dealerships might have replaced both, but the saved me lots of money and got me back on the road really fast. Always happy with the service department. Professional and friendly. More

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As soon as I pulled in for my appointment, I was greeted with a smile. Everyone was very professional and kind. with a smile. Everyone was very professional and kind. More

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This is my 4th vehicle I've bought at this dealership and Brent has been the salesperson each time. That should mean something. Brent has been the salesperson each time. That should mean something. More

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I liked getting the problem fixed and I appreciated the video that I was sent by the technician. I didn't appreciate getting my car back with water spots all over it, as it was clean when I delivered it t video that I was sent by the technician. I didn't appreciate getting my car back with water spots all over it, as it was clean when I delivered it to the dealership. More

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My wife and I enjoyed our 2 purchases from Fred Anderson Toyota Charleston. Eddie Cooks was our Sales Rep / Negotiator and we Love our deals and Warranties. Being a member of the Fred Anderson Toyota Family Toyota Charleston. Eddie Cooks was our Sales Rep / Negotiator and we Love our deals and Warranties. Being a member of the Fred Anderson Toyota Family is something I HIGHLY recommend. This is our 12th and 13th Toyota we have purchased and Love their product. This time it was 2 Rav4s. If you want a Great Car, Deal with an Awesome Professional Product Specialist like Eddie and a Service Dept that is Top of Their Game, go to Fred Anderson Toyota. More

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When Cordie Kelk found out late last night her Camry had an oil leak caused by a bad filter installation by Suburban Toyota of Farmington Hills, MI, she got her Camry dropped off and Leroy was extremely cou an oil leak caused by a bad filter installation by Suburban Toyota of Farmington Hills, MI, she got her Camry dropped off and Leroy was extremely courteous and helped immediately. He said he would try and get it in with a booked up schedule. And the car was repaired on 1.5 hours. Thank you Leroy for all your help. More

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Leroy Jones in the service department was very professional and informative. He kept me advised as to the progress of the servicing of my vehicle. professional and informative. He kept me advised as to the progress of the servicing of my vehicle. More

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Received timely updates from service advisor Jackson. All work requested was performed satisfactorily. All dealership personnel were friendly and answered all questions promptly and accurately. work requested was performed satisfactorily. All dealership personnel were friendly and answered all questions promptly and accurately. More

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Exceptional service! The staff is friendly and professional. All of my concerns were addressed. I never have to wait longer than expected and the price is always reasonable. Great atmosphere too! professional. All of my concerns were addressed. I never have to wait longer than expected and the price is always reasonable. Great atmosphere too! More

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