Lesia Matthis | Page 6

Russ Darrow Honda is an amazing and consistent business that keeps the customer in mind. Always clean, friendly and helpful making the experience memorable. During times of a pandemic when everyone is worr that keeps the customer in mind. Always clean, friendly and helpful making the experience memorable. During times of a pandemic when everyone is worried about getting sick they ensure that everyone has on a mask, that hand sanitizer is available and they constantly wipe down high traffic areas. I am thoroughly impressed each and every time I step through the door. My salesperson Lesia Matthis always goes far above and beyond to ensure that my needs are met and questions throughly answered. She even follows up after the sale is complete and on a scheduled out of the office day. Her customer service skills never cease to exceed expectations. This is why I have only purchased vehicles from her and plan to do so in the future. More

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The service was great! Lesia was very professional and quite knowledgeable, and very patient. I would recommend Lesia and Russ Darrow Honda to friends and family! quite knowledgeable, and very patient. I would recommend Lesia and Russ Darrow Honda to friends and family! More

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My husband and I inquired online about a Certified My husband and I inquired online about a Certified vehicle. We then called and talked to a salesman to insure the car was as clean as the pictures l My husband and I inquired online about a Certified vehicle. We then called and talked to a salesman to insure the car was as clean as the pictures looked since we were going to be making a 6 hour drive to come buy it. They insured us that it was and everything on their lot was pristine. After making the 6 hour drive, their were cigarette burns in both seats and the car reeked of smoke. WOULD NOT RECOMMEND!!!! Very disappointed and much time wasted!!!! More

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Leased two cars from Darrow using sales rep Lesia Matthis . Great, responsive service. Trustworthy. I know I was treated fairly . Shauny Luvene is great too. . Great, responsive service. Trustworthy. I know I was treated fairly . Shauny Luvene is great too. More

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Great service by George and Lesia. They the buying process easy and enjoyable. We felt very good about the service and will deal with George and Lesia the next time we purchase. Thanks process easy and enjoyable. We felt very good about the service and will deal with George and Lesia the next time we purchase. Thanks More

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Good deal, easy to work with Lesia has taken care of us very well over our last two purchases. Little pressure, just conversation about the car and the cost. Very happy with the Lesia has taken care of us very well over our last two purchases. Little pressure, just conversation about the car and the cost. Very happy with the result. More

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Very smooth. Authentic staff people who listen. We had an incredible experience. Grateful to have felt that the sales person, Lesia Matthis, and the finance person, Shawna, were listening to me and We had an incredible experience. Grateful to have felt that the sales person, Lesia Matthis, and the finance person, Shawna, were listening to me and that they understood our needs. We will be back ! More

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Great! Lesia made our experience so easy. I would not have been looking for a new car except for the fact ours had been vandalized and declared totaled by in Lesia made our experience so easy. I would not have been looking for a new car except for the fact ours had been vandalized and declared totaled by insurance. There was no high pressure and she made us feel so comfortable while looking for our next car. Thank you Lesia for everything! More

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Lesia Matthis was amazing!! There was no pressure and she’s so down to earth! I will be bringing back more friends and family for sure! she’s so down to earth! I will be bringing back more friends and family for sure! More

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A long time customer. Always satisfied. Lesia is an awesome sales person! Alondra a great service advisor. Keep up all the good work Russ Darrow! awesome sales person! Alondra a great service advisor. Keep up all the good work Russ Darrow! More

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