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Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst | Page 11

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
651 Reviews
4.9

651 Reviews

Write a Review

Dealership Experience

26 yrs

651 Reviews of Leslie Hurst

November 28, 2024

Dealership Rating
Employee Rating

I can’t say enough about Leslie Hurst. Friendly, helpful, professional. It may be the top reason that I have been getting service at Faulkner. More

by MGMCKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Leslie Hurst made such a positive impression on you with her friendly, helpful, and professional service. We truly value your continued trust in Faulkner, and we’ll be sure to pass along your kind words to Leslie. We look forward to serving you again!

November 26, 2024

Dealership Rating
Employee Rating

We have worked with Leslie for many years and appreciate the service that she give us. The service department takes good care of all the maintenance. More

by CESCHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust in Leslie and our service team! We're so glad to hear that you've had such positive experiences over the years. Providing excellent care and service is always our top priority, and we're thrilled to know that our team has consistently met your expectations. We truly appreciate your loyalty and look forward to continuing to serve you!

November 25, 2024

Dealership Rating
Employee Rating

Great service. I will do my annual service again. My car was picked up in the morning and returned in the afternoon when service was completed. More

by Bill chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

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Nov 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 24, 2024

Dealership Rating
Employee Rating

Leslie is absolutely rhe BEST-efficient kind and professional -.she is just outstanding -the best More

by JUDYKRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Thanks Judy, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

November 23, 2024

Dealership Rating
Employee Rating

I had a hard time scheduling this work. I had to call four times to get on the schedule More

by TCBRACKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your feedback. We sincerely apologize for the difficulty you had scheduling your service. We understand how frustrating that can be, and we appreciate your patience. Please know that we’re working to improve our scheduling process to ensure a smoother experience for all of our customers. If there's anything else we can do to assist you or if you need help with future appointments, please don't hesitate to reach out. Thank you for your understanding.

November 23, 2024

Dealership Rating
Employee Rating

Came to appointment and took right away for an oil change but they even went out of there way to check a couple other items More

by MARK1524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 21, 2024

Dealership Rating
Employee Rating

Vin was awesome. Excellent service. Highly recommended advisor. Took care of my warranty when I did not know I still had coverage. More

by TEALSEARAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

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Nov 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 20, 2024

Dealership Rating
Employee Rating

The entire Dealership is always amazing. Especially Leslie in Service. You cannot put a price on trusting honest recommendations. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Michael Strohmetz, Bernard Gunn

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Nov 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Al, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 20, 2024

Dealership Rating
Employee Rating

Leslie is the friendliest person in the world. I always enjoy seeing her. A great service advisor. More

by ritamariel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

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Nov 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

November 18, 2024

Dealership Rating
Employee Rating

Always great service and care for my truck, and for my personal needs, like giving me rides, when I need them. More

by BOB@EMR-EXHIBITS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Bob! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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