Leslie Hurst | Page 7

Leslie was amazing as always. She kept me in the lop and followed through on all she promised. She is excellent at what she does she does She kept me in the lop and followed through on all she promised. She is excellent at what she does she does More

by vickeyt Verified Customer Verified Customer

Report | Print

Service department is responsive and reliable. You buy a car less frequently than you visit the service department. While my last new car buying experience was excellent, having a great working r You buy a car less frequently than you visit the service department. While my last new car buying experience was excellent, having a great working relationship with the service department is really important to me More

by JDHERTRICH Verified Customer Verified Customer

Report | Print

It was brought in for body work then transferred to auto shop to diagnose a problem I still don't have a written report of findings it was not handed to me at the time I paid shop to diagnose a problem I still don't have a written report of findings it was not handed to me at the time I paid More

by BSATR93JMCJR40 Verified Customer Verified Customer

Report | Print

Reliable local dealership in West Chester area. Good service, but make sure to call if you want a waiter appointment. Preferred over local dealership in DE, less crowded, better wait room. Good service, but make sure to call if you want a waiter appointment. Preferred over local dealership in DE, less crowded, better wait room. More

by Scott Verified Customer Verified Customer

Report | Print

I experienced Great service, great communication from my service manager, he explained everything during the entire process service manager, he explained everything during the entire process More

by Pat Reilly Verified Customer Verified Customer

Report | Print

Everyone at faulkner is a pleasure to work with. They diagnose and fix the problems 100% everytime! I cant thank them enough!! They diagnose and fix the problems 100% everytime! I cant thank them enough!! More

by JBERARDI105 Verified Customer Verified Customer

Report | Print

Ty-Reese is an awesome service writer. He is always consistent with notifications, both by phone and text. He is a keeper. Dealer fixed a difficult issue after I explained in detail the pr He is always consistent with notifications, both by phone and text. He is a keeper. Dealer fixed a difficult issue after I explained in detail the problem. Thank you Faulkner and I will be buying my next truck here. More

by MARCM3 Verified Customer Verified Customer

Report | Print

Friendly and professional. Answered questions, understood the situation. Offered lical shuttle sevice. Very heloful. Will go back the Faulkner. Answered questions, understood the situation. Offered lical shuttle sevice. Very heloful. Will go back the Faulkner. More

by Endslow Verified Customer Verified Customer

Report | Print

We dropped our car off on Thursday afternoon. It was dropped off for an inspection oil change. We got a call on Friday morning, but the windshield wipers wooden pass inspection and service person It was dropped off for an inspection oil change. We got a call on Friday morning, but the windshield wipers wooden pass inspection and service person recommended transmission change cabin filter wife called around 2 o’clock service person said it would be done in 15 minutes And when we got there 230 2:45 wasn’t done didn’t do the Transmission flush and we did a good hour paid for what was done and left. Very disappointed. I came to use because I didn’t Like O’Reilly service in past two years I had an inspection gladiator flush that bill was 800 and some dollars I bought Wheels which was three grand From the parts department, I don’t know what to tell you very disappointment More

by THOMASFLAGIELLO Verified Customer Verified Customer

Report | Print

I have always been treated professionally and courteously by this dealership all departments. The only important suggestion to improve om is your phone service When you call shorly after 5:00 pm and you ho by this dealership all departments. The only important suggestion to improve om is your phone service When you call shorly after 5:00 pm and you hope at least SALES is open and they are busy Please have a recorded message of all of the stores Hours each department You can’t check your computer while you’re driving down the street and need to plan your day and so you know the times well some people might but I don’t operate a computer when I drive or even have the vertical the verbal commands to make and have it respond to me correctly call it up. Lotta people still use phones should tell you the stores hours otherwise it’s very frustrating. That’s corrective constructive criticism more than one way to sell a car right but you guys do it well. More

by NMFW87 Verified Customer Verified Customer

Report | Print