Lester Cochran
Lester Cochran at Autonation Subaru Carlsbad

Lester Cochran | Page 2

Service Advisor

Autonation Subaru Carlsbad

5500 Paseo Del Norte
Carlsbad, CA 92008

Contact Me
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rated
109 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

25 yrs, 4 mos

not yet
rated

109 Reviews

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109 Reviews of Lester Cochran

May 12, 2023

Dealership Rating
Employee Rating

They were very thorough and did a very good job Appreciate the good care they take of my car. More

by KATHLEENREILYDIXON@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Lester Cochran

May 15, 2023

Autonation Subaru Carlsbad responded

Kathleen, Our team is so glad you feel taken care of when you bring your vehicle to Bob Baker Subaru! We look forward to seeing you again next time! Thank you!

May 15, 2023

KATHLEENREILYDIXON@GMAIL.COM responded

Thank you

May 10, 2023

Dealership Rating
Employee Rating

Everything was fine except it took a little longer than expected. Lester said it was because some techs didn't come in. Lester was really responsive. More

by KRISTIN.TRUSTME@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Lester Cochran

May 12, 2023

Autonation Subaru Carlsbad responded

Thank you for the review, Kristin. We appreciate your patience during your visit and hope you won't hesitate to reach out if Lester & the team can be of service again in the future. Take care! - Bob Baker Subaru

May 09, 2023

Dealership Rating
Employee Rating

Love the service department. . everybody is so nice and professional. Explaining the service details is very helpful. More

by MAUIISLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2023

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with your vehicle's service needs! We're grateful for your continued support, as well as your kind feedback, and look forward to seeing you next time!

April 29, 2023

Dealership Rating
Employee Rating

They’ve been great to me, I appreciate George and Lester for all their help . More

by SEKEDACOOK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: George

May 02, 2023

Autonation Subaru Carlsbad responded

It's our privilege to serve you! Thanks for the fantastic feedback about George & Lester and please don't hesitate to reach out the next time we can be of assistance! - The Bob Baker Subaru Team

April 28, 2023

Dealership Rating
Employee Rating

Billy Toolen was a total pleasure to work with when purchasing my new vehicle. He was friendly, honest, and knowledgeable - no pressure! Would recommend Billy to anyone looking to buy a new Subaru at B More

by BRIAN_WELCH78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Autonation Subaru Carlsbad responded

Thank you for the kind review, Brian! We're so glad you enjoyed working with Billy and appreciate you recommending him to others. Please don't hesitate to reach out if our Bob Baker Subaru team can be of service again in the future!

April 24, 2023

Dealership Rating
Employee Rating

They do not take good notes, have had to bring vehicle back for items they forgot to address. They replaced components that’s ere not necessary. They have spent over a week diagnosing an issue w More

by HOLDENKURFESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 25, 2023

Autonation Subaru Carlsbad responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and encourage you to contact me directly so that we can discuss these concerns in greater detail. Respectfully, Tim Anderson - Parts & Service Director - 7608045037

April 12, 2023

Dealership Rating
Employee Rating

I thought the service was great. Quick turn around and support. I do question the services offered at various mileage intervals. The quotes I was given do not match national avera More

by STEVE
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2023

Autonation Subaru Carlsbad responded

Steve, thank you for taking the time to review your recent visit at our dealership. We do offer 2 options for our major services that are due, we have a dealer recommended and a factory recommended. Our dealer recommended is based on what we see on a daily basis with the Subaru vehicles. We appreciate the feedback and encourage you to reach out directly if you'd like to discuss these concerns in greater detail. Respectfully, Tim Anderson - Parts & Service Director - 7608045037

April 12, 2023

Dealership Rating
Employee Rating

Lester was my service agent and he took real good care of me. He listened to my concerns. More

by JTEVRIZIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2023

Autonation Subaru Carlsbad responded

We're happy to hear Lester took such great care of you! Thanks for visiting Bob Baker Subaru and please don't hesitate to reach out if we can be of service again in the future!

April 11, 2023

Dealership Rating
Employee Rating

Quick and easy service visit - Lester was very helpful at getting me in so I did not have to wait long More

by BRENDA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2023

Autonation Subaru Carlsbad responded

Thank you for visiting Lester & the team here at Bob Baker Subaru! We appreciate your kind review and hope to see you again next time!

April 06, 2023

Dealership Rating
Employee Rating

Lea was great! !! He fought for me with maxcare. We ended up getting a lot of push back from them to get the transmission approved. Thanks man More

by Madayagchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Autonation Subaru Carlsbad responded

Lea and the team are glad the experience was so great for you! We look forward to assisting you again in the future! Thank you! - Bob Baker Subaru

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