Lexi Carter | Page 10

nice y friendly employees - quick oil cheng service - will be back. will let my friends know where to go will be back. will let my friends know where to go More

by ANGELMAGANA413 Verified Customer Verified Customer

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Extremely slow oil change. I was there for well over an hour even having an appointment I was there for well over an hour even having an appointment More

by MILESB92 Verified Customer Verified Customer

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They were amazing! I got An appointment last minute and they were able to get everything done in a timely manner and fix my tire! I got An appointment last minute and they were able to get everything done in a timely manner and fix my tire! More

by RIVERA.ISABELLA.98 Verified Customer Verified Customer

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Service visits are always a failure and Dodge Ram fails at at standing behind products. at at standing behind products. More

by DWK333 Verified Customer Verified Customer

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Eddie has been great in helping me out through this insurance claim process. Promote him ASAP. insurance claim process. Promote him ASAP. More

by BERRIS.G Verified Customer Verified Customer

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Scheduled service 3 weeks out. Parts out of stock and needed ordered, repair tech on another vehicle (told tech had to be specially re-assigned), repair took longer than estimated Parts out of stock and needed ordered, repair tech on another vehicle (told tech had to be specially re-assigned), repair took longer than estimated (waiting on ordered part), and the time to repair and its cost was greater than the estimate. Had to tell service manager 3 or 4 times what I wanted repaired and to ignore other findings. Manager seemed unable or unwilling to understand repair request and quoted for and attempted to schedule all repairs until the service ticket was flatly denied. Service manager seemed unsympathetic to customer’s needs (moving out of state within a few days). There wasn’t the promised loner car. More

by MovingAndNeededRepairs Verified Customer Verified Customer

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Alexia is who helped we today and she was super helpful! I asked her why they did what they did and she provided me a great answer which allowed me to understand the importance of the work! Will definitely I asked her why they did what they did and she provided me a great answer which allowed me to understand the importance of the work! Will definitely go back if I need any further assistance! More

by Dan W. Verified Customer Verified Customer

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Had a transmission fluid leaking out a vent. Service advisor called and wanted me show them the exact place it was leaking. This is a good thing and wish all dealerships would do this. Found th Service advisor called and wanted me show them the exact place it was leaking. This is a good thing and wish all dealerships would do this. Found the transmission was overfilled on the last service. They took responsibility and repaired the problem. Daniel was an excellent service advisor. Had the car for 7 days which is not great but manageable. This is a big improvement over the last time the car was here. My confidence has been raised. More

by Jim Verified Customer Verified Customer

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Friendly people. Did an awesome job b on my yellowjacket challenger and I appreciate them Did an awesome job b on my yellowjacket challenger and I appreciate them More

by DEF1175 Verified Customer Verified Customer

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Your service writers and sales staff are great. I just wish your mechanics would take their job as seriously and take pride in their work. I just wish your mechanics would take their job as seriously and take pride in their work. More

by M.S.5548 Verified Customer Verified Customer

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