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Lexi Carter
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Lexi Carter | Page 20
Service
All American Chrysler Jeep Dodge Ram FIAT of San Angelo
4310 Sherwood Way
San Angelo, TX 76904
485 Reviews
Dealership Experience
12 yrs
Industry Experience
21 yrs, 7 mos
Specialties & Trainings
2022 MOPAR EXPERT
2020 JEEP EXPERT
2020 MOPAR EXPERT
2020 UCONNECT EXPERT
2020 RAM EXPERT
2021 JEEP EXPERT
2021 MOPAR EXPERT
2019 JEEP EXPERT
485 Reviews
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485 Reviews of Lexi Carter
August 20, 2022
Once again, All American Dodge took great care of us! They were quick and professional. They were quick and professional. More
by APE_357
Verified CustomerOther Employees Tagged: Eddie Gomez , Alex Castaneda
Helpful 
August 18, 2022
Technician could have used a little better people skills, but all in all the service was excellent. They did only as requested and reprogrammed the ECM onboard computer. but all in all the service was excellent. They did only as requested and reprogrammed the ECM onboard computer. More
by Ybowlerschneider
August 18, 2022
Amazing dealership! John Vasquez was amazing! Made the process super easy. And he answered all of my questions. John Vasquez was amazing! Made the process super easy. And he answered all of my questions. More
by Kourtney McAdams
Other Employees Tagged: Johnathan Vasquez
August 17, 2022
Friendly staff and interested in providing good service. My service rep was good just didn’t go far enough in analyzing the repairs that were needed My service rep was good just didn’t go far enough in analyzing the repairs that were needed More
by ferdkoehn105
Other Employees Tagged: Eddie Gomez , Alex Castaneda
August 13, 2022
Excellent service! I was traveling through on my trip across America and my car's dashboard indicated it needed attention. They took great care of us! Prompt and profe I was traveling through on my trip across America and my car's dashboard indicated it needed attention. They took great care of us! Prompt and professional, like service should be. More
by Kelly S.
Other Employees Tagged: Eddie Gomez , Alex Castaneda
August 10, 2022
There was a recall on our vehicle that was going to take a few days to complete. Unfortunately we live about 90 miles away, so leaving it was going to be very inconvenient. To our great surprise, Eddie was a few days to complete. Unfortunately we live about 90 miles away, so leaving it was going to be very inconvenient. To our great surprise, Eddie was very understanding and provided a rental vehicle until the work was completed. We left a Jeep Cherokee and drove off in a Challenger!! It was a great experience for us!! More
by CINNAMON1388
Other Employees Tagged: Eddie Gomez
August 09, 2022
Overall has always been a good dealership to work with. Service depends on the person you deal with that day. Service depends on the person you deal with that day. More
by K. A.
Other Employees Tagged: Eddie Gomez , Alex Castaneda
August 09, 2022
Nice friendly staff. A little disappointed about the analysis process of the problem that I brought my vehicle in to be repaired A little disappointed about the analysis process of the problem that I brought my vehicle in to be repaired More
by ferdkoehn105
Other Employees Tagged: Eddie Gomez , Alex Castaneda
July 31, 2022
Sales dept. Was good. My problem is with the service shop, never again! I bought it on Monday from the front row and was told that is hadn't even been through th Was good. My problem is with the service shop, never again! I bought it on Monday from the front row and was told that is hadn't even been through the shop for inspection when I questioned the message that there was something wrong with right rear signal light and the light for service tires was also on. So they said we will deliver it tomorrow but then they said a wire harness for the tail light had to be ordered so still nothing on Wednesday they said Friday for sure because the part arrived on Thursday at approximately 4:30PM. So Friday I drove back to San Angelo. Finally they said the truck was ready at 5:00 PM. I get the truck and the tire light was still on they said take it to all american chevrolet so they could reprogram the TPMS in the tire. Over there I was told that it wasn't reading to go back to the original place. I get there and they say just leave it and we'll have it ready by Monday but by this time I have determined that Lexi in the shop has no idea what they are doing because they replaced the wrong sensor. I am totally upset by now that the manager asked me what would satisfy me and I told him to let me take it to Discount Tire and he cover the bill which he agreed but for me to pay the bill and send him a copy of the receipt and they would overnight me a check. So I drove right next door to Discount and in less that 15 minutes my TPMS was replaced and they said there wasn't even on in the tire. Now let's see if on Tuesday I get a check. When I got home I did my own inspection and found it needed some antifreeze, some Transmission Fluid. And when they pulled off the tail light to replace the wire harness they chipped the paint where they used a screw driver to pry the tail light out. Please Contact Me. I have photos I can share. Also the air filter had dirt caked on it, it's amazing the truck could even get air. 1-325-721-6834. Email Lopez7371@aol.com.. please talk to me so I can explain it all better. Thank you, Jerry Lopez More
by LOPEZ7371
Other Employees Tagged: Oscar Rodriguez , John Coronado
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