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Lexi Montero
Lexi Montero at Sands Chrysler Jeep Dodge RAM

Lexi Montero | Page 13

Service Advisor

Sands Chrysler Jeep Dodge RAM

501 N West End Blvd
Quakertown, PA 18951

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4.6
177 Reviews
4.6

177 Reviews

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177 Reviews of Lexi Montero

March 24, 2025

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Employee Rating

awesome service from staff as usual. However, I only wanted an oil change and had to wait 90 minutes. I thought there was an express service??? More

by ivanorrego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Sands Chrysler Jeep Dodge RAM responded

ivanorrego, Thank you for your feedback! We’re happy to hear you received great service, but I apologize for the wait. We do strive to provide quick and efficient service, and I’ll make sure to look into the express service process to improve wait times. We appreciate your patience and value your continued trust!

March 24, 2025

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Employee Rating

Easy to make appointments, work done in a timely manner, people always nice and courteous. More

by wwest2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield

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Mar 25, 2025

Sands Chrysler Jeep Dodge RAM responded

wwest2001, Thank you for your wonderful review! We’re glad to hear that scheduling was easy, the work was done efficiently, and that our team provided friendly and courteous service. Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again in the future!

March 24, 2025

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Employee Rating

Great experience and very nice people! Got my truck in and out in less than 45 minutes More

by ddcast1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield , Ray McKnight

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Mar 25, 2025

Sands Chrysler Jeep Dodge RAM responded

ddcast1, Thank you for your great review! We’re so glad to hear you had a positive experience with us and that we were able to get your truck in and out quickly. We strive to provide efficient and friendly service, and we truly appreciate your feedback. We look forward to serving you again soon!

March 21, 2025

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Employee Rating

Told one thing and got a different answer long time waiting for service and get a answer More

by winterbruce9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Muller

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March 21, 2025

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Employee Rating

Quick to schedule appointments, they listen to problems and fix the issue efficiently. Thank you! More

by gheft20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield

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Mar 24, 2025

Sands Chrysler Jeep Dodge RAM responded

gheft20, Thank you for your fantastic review! We're glad to hear that scheduling was quick and that our team listened to your concerns and efficiently addressed the issue. We always aim for a smooth experience and appreciate your feedback. We look forward to assisting you again in the future!

March 20, 2025

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Employee Rating

I always have a pleasant experience when dealing with the service department. Will continue dealing with them More

by robertallem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield , Ray McKnight

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Mar 21, 2025

Sands Chrysler Jeep Dodge RAM responded

Robert Allem, Thank you for your great feedback! We're thrilled to hear that you consistently have a pleasant experience with our service department. We truly value your loyalty and appreciate your trust in us. We look forward to continuing to serve you and ensuring your satisfaction for years to come!

March 20, 2025

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Employee Rating

Working with Andrew and Anthony, was great. They are very helpful and accommodating. And made sure process was seamless and painless. Highly recommend More

by WESAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dizenzo , Andrew Devine

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Mar 21, 2025

Sands Chrysler Jeep Dodge RAM responded

WESAM1, Thank you for your fantastic review! We’re so happy to hear that Andrew and Anthony made your experience seamless and stress-free. We truly appreciate your recommendation and are grateful for the opportunity to assist you. We look forward to helping you again in the future!

March 11, 2025

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Employee Rating

Extremely professional, friendly, I knowledgeable. Always keep you well informed on what taking place with your vehicle very respectful. I would recommend this Jeep dealership to everybody. Extremely More

by dgrem42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Dave LaBar, Karla Stark , Ray McKnight, Matt McMenamin

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Mar 21, 2025

Sands Chrysler Jeep Dodge RAM responded

dgrem42, Thank you for your kind review! We’re thrilled to hear that our team provided you with professional, friendly, and knowledgeable service. Keeping you informed and ensuring a positive experience is our priority. We truly appreciate your recommendation and look forward to assisting you again in the future!

March 11, 2025

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Employee Rating

sales and service very good. Car was ready when expected and charges were explained thoroughly. More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Karla Stark, Jim McBrearty

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Mar 21, 2025

Sands Chrysler Jeep Dodge RAM responded

Roland, Thank you for your great review! We’re glad to hear that both our sales and service teams provided you with a positive experience. Clear communication and timely service are very important to us, and we’re happy we met your expectations. We look forward to assisting you again in the future!

March 03, 2025

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Employee Rating

They all did a good job and did it in the time they said they wood More

by engelmankj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Dave LaBar, Karla Stark , Ray McKnight, Matt McMenamin

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Mar 21, 2025

Sands Chrysler Jeep Dodge RAM responded

englemankj, Thank you for your positive feedback! We’re glad to hear that our team met your expectations and completed the work within the promised time frame. We strive for efficiency and quality service, and we appreciate your trust. We look forward to assisting you again in the future!

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