Linda Ly | Page 8

Linda Ly was wonderful to work with from the very first time I spoke to her on the phone until even after I left the lot with my new Honda Accord. She was great in finding exactly what I had asked for and time I spoke to her on the phone until even after I left the lot with my new Honda Accord. She was great in finding exactly what I had asked for and she made sure that I was truly happy with my purchase. More

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Linda Ly was great in providing me a quick and efficient service. She met and took care of all my car needs. I informed her that my time was short in getting the car, so she prepared all the necessary pap service. She met and took care of all my car needs. I informed her that my time was short in getting the car, so she prepared all the necessary paperwork, told me to meet her at a time when the dealership was not so hectic, and I didn't have to spend hours taking care of paperwork and sitting around. I appreciated her promptness. More

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I truly appreciate my car dealer because she did more than what she have to. There was one time when it was only the second week, I was driving around my brand new car and I got locked out of the car acc than what she have to. There was one time when it was only the second week, I was driving around my brand new car and I got locked out of the car accidentally. It was on a weekend so most of my friends was out and I realized that all of my keys are inside the car. Then I remembered that Linda (my car dealer) told me that if there is ever anything, again she emphasized on "anything", that I could call her up. So, I called her around 8 PM and she was still working at that time. I told her the situation and she immediately decided to come to where I was, which was probably around 20 minutes away, and called her road assistance membership to come. When she arrived to my location, the road assistant came in less than 10 minutes and opened my car in less than 3 minutes. Without her, I would panicked really bad and nothing will be resolved because I would not be able to think clearly. Rewind a little bit before that event to when I was picking up my brand new car. I was buying a black car, and thought that I could pick it up in the morning but there were some things that came up and so Linda had to wait for me until the late afternoon. The car was all prepared nicely but since I came in late, there was a layer of dust covering it. I felt bad because it was my fault that I was late and didn't tell her earlier. However, there's this one dealer guy passing by and commented about my car. He said it was nice and noticed the layer of dust and unexpectedly, he offer my car to be car washed again! I was so excited about it and totally added the great overall experience. Lastly and probably the most important is that the price that I got for my brand new car is unbeatable. I did my research and after what I have experienced, I really recommend all of you to go for this dealer since they have a big garage, which means they would have more selections available. I am very satisfied with this car dealer because of their service that they do more than required. More

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I bought a new Honda civic from Norm Reeves. It has been by far the best experience in buying a car. Linda made my wife and I feel comfortable and helped us find the car we wished for. There finance dept he by far the best experience in buying a car. Linda made my wife and I feel comfortable and helped us find the car we wished for. There finance dept helped me on getting a great deal. I'm coming back for sure. I would recommend the dealer. More

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I was shopping for 2011 Honda Accord EX-L for almost 2 monthes.So I had been through various of sales trick from other dealers.Such were not a smart move to "today's consumer". I had purchased other vehi monthes.So I had been through various of sales trick from other dealers.Such were not a smart move to "today's consumer". I had purchased other vehicle through internet before,I was very patient to find right dealer and sales person. Bottom line is Norm Reeves was my kind dealer. My first sales contact from internet sales had been helping me quite. Ms,Linda Ly was best sales person I ever met.I can say to anybody that she was throghly trained,I felt so comfortable with her detail explanation for the car and step by step sales tactic. I really thank Linda's assit for my shopping. More

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Hi, I just wanted to take a moment and congratulate Hi, I just wanted to take a moment and congratulate you on the wonderful customer service I have received from Linda Ly in the Fleet Sales dept. Hi, I just wanted to take a moment and congratulate you on the wonderful customer service I have received from Linda Ly in the Fleet Sales dept. I have shopped for the last two cars I have owned from the CSEA Union Auto Referral List for members on the CSEA website. This experience was a far cry from the last experience I had two and a half years ago when I bought a Nissan. I swore never to return to THAT dealer and I did not. I did not even return for service, preferring to go to another dealer. On the other hand I was so pleased with Linda's professional, honest and caring service, not to mention the the awesome deal that Linda gave me. She is tops and with no pressure sale or a hard sell. I appreciate that a bunch! Wish I could say the same for financing but then it is what it is. I will tell everyone and anyone that will listen to go to Norm Reeves and ask for Linda. I have already referred a co-worker that is looking for a car for her daughter the info. Thanks a whole lot, a very satisfied Honda owner! Grace Schoch More

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Excellent customer service. All staff members were very nice. We worked with Linda Ly and Adil Khan. We did not feel any sales pressure at all. We had our initial communication with Linda Ly via email and nice. We worked with Linda Ly and Adil Khan. We did not feel any sales pressure at all. We had our initial communication with Linda Ly via email and phone. We worked with Adil Khan onsite. He was very knowledgeable and helpful through the sales process. This is the first time i have bought Honda and I am very happy with my decision. I have already recommended friends and family to visit Honda dealership. More

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Linda Ly and Eduardo Mora are two of the most friendly sales people I had met during my whole purchase of Honda pilot EX-L model across many different dealers. Both of them were highly professional, patie sales people I had met during my whole purchase of Honda pilot EX-L model across many different dealers. Both of them were highly professional, patient and easy-going. They were also very nice to us in assisting us to find our favorite model. They gave us good suggestions and provided us lots of useful comments and opinions for us to choose our model. We appreciate very much their great service. The experience from Norm Reeves Honda Superstore is really enjoyable. More

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I admit I'm not an easy buyer. I want the best deal and I don't like to play bargain games. I had been researching and shopping on internet for a few weeks. I finally found this nice lady Linda Ly from Norm don't like to play bargain games. I had been researching and shopping on internet for a few weeks. I finally found this nice lady Linda Ly from Norm Reeves Honda. We talked in phone for a deal and we got the deal when we arrived the dealership. Easy, straightforward, no sales pitch, no nonsense. The finance guy, Murat Tiryaki, is a warm and gentle family man - honest and easygoing. I would definitely come back for my next Honda car leasing or purchasing and I would highly recommend this dealership, particularly Linda and Murat, for anyone who like a good deal and straightforward business. HappyLady from Redondo Beach More

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Linda was very professional. From the time we spoke on the phone to the delivery of the car she was up front, friendly and made sure my purchase was a great experience. I was contacted by other dealers the phone to the delivery of the car she was up front, friendly and made sure my purchase was a great experience. I was contacted by other dealers where the people were rude and not very helpful. Linda made sure that I got a great price and told me what options I have when it comes to financing. Two thumbs up for Linda. Also the finance manager was understanding didn't try to push me to buy anything and explained without make me feel uneasy. Normreeves Cerritos.... Great Job... Thank you... More

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