Linda Toussanit | Page 3

Great customer service. I always feel welcomed. Schwartz always make sure that I am doing the right thing. I always feel welcomed. Schwartz always make sure that I am doing the right thing. More

by JUNIEOSCAR Verified Customer Verified Customer

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Service area need more attention to the costumers they take 20 min to receive my car take 20 min to receive my car More

by MARIAISA.73 Verified Customer Verified Customer

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I came into fush my ford. Theycompted the minutes. I wish all the work cold be completed. Theycompted the minutes. I wish all the work cold be completed. More

by Neil Verified Customer Verified Customer

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Great job, the service was completed on the great time frame, we will recommend you frame, we will recommend you More

by humberto.navarro Verified Customer Verified Customer

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three percent charge for credit card? last time I will visit your facility! bye now!!!! last time I will visit your facility! bye now!!!! More

by STEENHARDY1 Verified Customer Verified Customer

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Rizwan (sp? ) Provided excellent and thoughtful customer service. His demeanor is calm and professional; a far cry what is typically expected of men and women in ) Provided excellent and thoughtful customer service. His demeanor is calm and professional; a far cry what is typically expected of men and women in this profession. Don't lose him..... More

by PARTICEDMONDSON Verified Customer Verified Customer

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Very attentive to the customers need. I was in and out with a Coke and a smile I was in and out with a Coke and a smile More

by trellway7 Verified Customer Verified Customer

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ABSOLUTELY DO NOT take your car here for service or diagnostics. My experience with the service department, particularly an employee named Christian, was completely unacceptable. His behavior was aggre diagnostics. My experience with the service department, particularly an employee named Christian, was completely unacceptable. His behavior was aggressive, unprofessional, and outright disrespectful. As a woman who has been a victim of assault by a man, I felt completely unsafe when Christian berated me in the office, raising his voice and showing aggressive behavior. Instead of addressing my concerns or performing the requested brake fluid and sensor change, they attempted to upsell me on unnecessary repairs, initially quoting an outrageous price that made it sound like my car was totaled. After I refused, the price mysteriously dropped by thousands of dollars. Despite keeping my car for five days, they ultimately performed no service at all and ignored my original request. When I tried to discuss my concerns, Christian dismissed me entirely, making it clear that he had no interest in customer service or transparency. Worse, the service manager defended this behavior rather than addressing it. Even office staff admitted this was a common issue, which tells me this is not a one-time incident—it’s how they do business. This establishment enables aggressive and predatory behavior toward customers, and I would never recommend this place to anyone. If you care about fair pricing, honesty, and professionalism, stay far away from this service department. More

by ashley Verified Customer Verified Customer

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Have a good customer service gods help they doing well I will talk to somebody about it will talk to somebody about it More

by SANON.LUGUINSE Verified Customer Verified Customer

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Mr. K was thorough and explained everything that was needed on my vehicle. Very convincing on changing parts and actually got me out why ahead of time needed on my vehicle. Very convincing on changing parts and actually got me out why ahead of time More

by KLAW169 Verified Customer Verified Customer

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