Lindsay Givens | Page 14

My car was destroyed when I picked it up no excuses very upset won’t return or recommend upset won’t return or recommend More

by JSPATT76 Verified Customer Verified Customer

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The dealership was unable to resolve my issue, but Lindsey was most helpful and accommodating Lindsey was most helpful and accommodating More

by cchaynesworth1 Verified Customer Verified Customer

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Everyone was friendly and helpful. I was kept informed on the progress of the servicing. I was kept informed on the progress of the servicing. More

by gss8ts Verified Customer Verified Customer

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Extremely over priced would not recommend even to a stranger on the street. You can not walk out of there without at least having $190 stolen from you for them doing absolutely nothing. Don’t walk but stranger on the street. You can not walk out of there without at least having $190 stolen from you for them doing absolutely nothing. Don’t walk but run the opposite direction from them. More

by Bradley04 Verified Customer Verified Customer

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Exclamation light came on drove my car home now it won't start . Only went in for a oil change start . Only went in for a oil change More

by chellnkd63 Verified Customer Verified Customer

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Lindsay and Wes were very patient with me. They explained the process to me which worked out in the end. Thank you! They explained the process to me which worked out in the end. Thank you! More

by BIGD3250 Verified Customer Verified Customer

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Well staffed and efficient. Did not have to wait too long. Car diagnostic was clear. I did not go with Banister but chose to get a second opinion for my car issue and went to an Did not have to wait too long. Car diagnostic was clear. I did not go with Banister but chose to get a second opinion for my car issue and went to another mechanic place. More

by 333ORIANA Verified Customer Verified Customer

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Everyone was very very very very very very very very very very very very helpful. very very very helpful. More

by a.s.brown513 Verified Customer Verified Customer

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Great customer service. Was able to fit my service in a timely manner. The wheels are still on so that’s a plus. Was able to fit my service in a timely manner. The wheels are still on so that’s a plus. More

by Drumbumcdunn Verified Customer Verified Customer

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What made the situation worse was the clear lack of importance placed on customer satisfaction. The staff seemed indifferent to my concerns and made no effort to expedite the service or provide any for importance placed on customer satisfaction. The staff seemed indifferent to my concerns and made no effort to expedite the service or provide any form of compensation for the delay. It was evident that customer care is not a priority for this dealership. Overall, I am deeply disappointed and frustrated with my experience at Banister Chrysler Dodge Jeep Ram of Hampton. I would strongly advise against using their services if you value your time More

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