Lindsay Givens | Page 13

Lindsay and Wes were very patient with me. They explained the process to me which worked out in the end. Thank you! They explained the process to me which worked out in the end. Thank you! More

by BIGD3250 Verified Customer Verified Customer

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Well staffed and efficient. Did not have to wait too long. Car diagnostic was clear. I did not go with Banister but chose to get a second opinion for my car issue and went to an Did not have to wait too long. Car diagnostic was clear. I did not go with Banister but chose to get a second opinion for my car issue and went to another mechanic place. More

by 333ORIANA Verified Customer Verified Customer

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Everyone was very very very very very very very very very very very very helpful. very very very helpful. More

by a.s.brown513 Verified Customer Verified Customer

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Great customer service. Was able to fit my service in a timely manner. The wheels are still on so that’s a plus. Was able to fit my service in a timely manner. The wheels are still on so that’s a plus. More

by Drumbumcdunn Verified Customer Verified Customer

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What made the situation worse was the clear lack of importance placed on customer satisfaction. The staff seemed indifferent to my concerns and made no effort to expedite the service or provide any for importance placed on customer satisfaction. The staff seemed indifferent to my concerns and made no effort to expedite the service or provide any form of compensation for the delay. It was evident that customer care is not a priority for this dealership. Overall, I am deeply disappointed and frustrated with my experience at Banister Chrysler Dodge Jeep Ram of Hampton. I would strongly advise against using their services if you value your time More

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Excellent and great customer service. The service department arranged and paid for a rideshare to my house and again to the shop once the vehicle service was complete. The service department arranged and paid for a rideshare to my house and again to the shop once the vehicle service was complete. More

by maurice.a.thomas2010 Verified Customer Verified Customer

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I was professionally attended to with great consideration. I am pleased with the service received. consideration. I am pleased with the service received. More

by Reginald Woodhouse Verified Customer Verified Customer

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Prompt and friendly. No wait time and just a very nice place to get my vehicle problems taken care of. No wait time and just a very nice place to get my vehicle problems taken care of. More

by springleader318 Verified Customer Verified Customer

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Great job finding and fixing my problem don't have anything else to say thanks anything else to say thanks More

by dharris24 Verified Customer Verified Customer

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Nice to have a dealer closer to Hampton. Got my vehicle in and out and the folks there were pleasant to work with Got my vehicle in and out and the folks there were pleasant to work with More

by Rickayoung74 Verified Customer Verified Customer

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