Lisa Avola
Lisa Avola at Kelly INFINITI

Lisa Avola

General Manager

Kelly INFINITI

155 Andover Street
Danvers, MA 01923

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4.5
137 Reviews

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4.5

137 Reviews

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137 Reviews of Lisa Avola

January 27, 2026

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They treated me like family! Made the experience of purchasing a new vehicle easy and special! Very honest people, highly recommend this dealership! More

by Alicia Rollins
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Recommend Dealer
Yes

Other Employees Tagged: Josh Figueiredo, Mike Magulas

Jan 27, 2026

Kelly INFINITI responded

Thank you so much, Alicia! We’re thrilled to hear that you felt like part of the Kelly INFINITI family and that your vehicle purchase was both easy and special. Your recommendation means a lot to us, and we truly appreciate your trust. Enjoy your new vehicle, and we look forward to seeing you again!

January 15, 2026

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Everyone at the dealership was amazing from Mateo who helped us out to buy the car to Lisa and Mike. Everyone introduced themselves and we’re so welcoming and explained everything so thoroughly. What an More

by kelricard
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Recommend Dealer
Yes

Other Employees Tagged: Eric Alterio, Mike Fecteau , Matteo Gentile

Jan 15, 2026

Kelly INFINITI responded

Thank you for the wonderful review! We’re so happy to hear that your experience at Kelly INFINITI was such a positive one. It’s great to know that Mateo, Lisa, and Mike—and the entire team—made you feel welcomed, took the time to introduce themselves, and thoroughly explained everything throughout the process. We truly appreciate your kind words and your trust in our dealership. Congratulations on your new vehicle, and we look forward to assisting you again in the future!

December 26, 2025

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Excellent experience from the moment I walked in to when I drove away with my new car. Everyone was kind and knowledgable. The Sales Manager Cong was great, plus the Team who processed the paperwork, and More

by Barbaradunn529
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Recommend Dealer
Yes
Dec 26, 2025

Kelly INFINITI responded

Thank you, Barbie! We’re thrilled to hear that your experience with the Kelly INFINITI team was smooth, respectful of your time, and truly enjoyable from start to finish. It’s wonderful to know that Cong and the product specialists who walked you through your new vehicle made you feel confident and well cared for—without any pressure. We take great pride in creating a relaxed, transparent environment, and your comparison means a lot to us. Congratulations on your new car, and thank you again for choosing Kelly INFINITI. We truly appreciate your kind words and look forward to welcoming you back in the future!

December 24, 2025

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I am a new customer and they took care of me as if I’ve been a customer for 20 years. They were able to hold a car for me (as I was leaving town for a week) but once I got back and came in the purchase More

by Dooner781997
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Recommend Dealer
Yes

Other Employees Tagged: Josh Figueiredo , Matteo Gentile

Dec 26, 2025

Kelly INFINITI responded

Thank you for sharing your experience with us! We’re so happy to hear that you felt welcomed and valued from the very start—treating every guest like a longtime customer is exactly what we strive for. We’re glad we could accommodate your schedule by holding the vehicle and that your purchase was smooth and stress-free when you returned. We’ll be sure to pass along your kind words to Lisa and Matteo—they’ll truly appreciate the recognition. Congratulations on your new vehicle, and welcome to the Kelly INFINITI family! We look forward to being here for you for many years to come.

December 18, 2025

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Kelly INFINITI delivered exactly what you expect from an authorized INFINITI luxury dealership. The experience was professional, polished, and truly white-glove from start to finish. We purchased our vehicl More

by gerrycharette
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Recommend Dealer
Yes

Other Employees Tagged: Matheus Neves

Dec 19, 2025

Kelly INFINITI responded

Thank you, Gerry! We’re truly honored by your kind words and thrilled to hear that your experience reflected the premium, white-glove service you expect from an authorized INFINITI dealership. It means a great deal to know that you felt genuinely welcomed back and treated like family—especially as out-of-state customers. Providing a seamless, professional, and caring experience from start to finish is always our goal, and we’re so glad that came through during your visits. Matheus will be thrilled to hear your praise, and Lisa will greatly appreciate your recognition of her leadership and commitment to our customers. Your trust and confidence mean everything to us, and we’re incredibly grateful for the opportunity to earn your loyalty. We look forward to welcoming you back again and being here for you for many years to come. Thank you for choosing Kelly INFINITI!

December 13, 2025

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I have purchased several vehicles from Kelly Infinity. Everyone in each department is knowledgeable and appreciates your business. More

by Happyhand5
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Recommend Dealer
Yes

Other Employees Tagged: Josh Figueiredo, Junior Pena

Dec 15, 2025

Kelly INFINITI responded

Thank you for your loyalty and kind words! We’re thrilled to hear that every department has provided you with knowledgeable and attentive service. We truly appreciate your continued trust in Kelly INFINITI and look forward to assisting you with many more vehicles in the future!

October 21, 2025

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Matteo and Josh were both amazing. Matteo is going to build himself a great career there. I love my new vehicle. More

by karen.gerrity
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Recommend Dealer
Yes

Other Employees Tagged: Josh Figueiredo, Mike Fecteau , Matteo Gentile

Oct 22, 2025

Kelly INFINITI responded

Thank you, Karen! We're thrilled to hear that Mateo and Josh made your experience such a positive one and that you're loving your new INFINITI. We agree - Matteo has a bright future ahead! Enjoy your new SUV, and thank you for choosing Kelly INFINITI!

October 14, 2025

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Great experience start to finish. They hadn’t exact vehicle I was looking for and the car was in perfect condition bumper to bumper. 2022 Acura MDX Type S Advanced. Staff delivered More

by thacurad27
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Yes
Oct 15, 2025

Kelly INFINITI responded

Thank you for your outstanding review! We’re thrilled to hear that your experience at Kelly INFINITI was exceptional from start to finish and that you found the exact vehicle you were looking for. It’s wonderful to know that Eric and our team provided top-tier service and made your Acura MDX purchase such a positive one. We truly appreciate your recommendation and hope you enjoy every mile in your new vehicle!

October 01, 2025

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I recently purchased a 2026 QX60 and Junior and his team were amazing to work with. He made the buying process super easy, and fast which was helpful for this busy mom. I will always come back and work wi More

by Erica Castellanos
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Recommend Dealer
Yes

Other Employees Tagged: Junior Pena , Matteo Gentile

Oct 01, 2025

Kelly INFINITI responded

Thank you so much, Erica, and congratulations on your new QX60! We're so glad Junior and our team were able to make the process smooth, fast, and stress-free for you. We truly appreciate your kind words and look forward to welcoming you back whenever you're ready for your next visit!

September 07, 2025

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Everyone I dealt with was kind and friendly. It was a great experience. Thank you More

by Crshackleton
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Recommend Dealer
Yes

Other Employees Tagged: Nick Gird , Matteo Gentile

Sep 08, 2025

Kelly INFINITI responded

Thank you for your kind words! We're delighted to hear that our team made your experience so positive. We truly appreciate your support and look forward to welcoming you back to Kelly INFINITI!

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