Lisa Avola | Page 4

Alexa in Sales was great & went extra mile to make sure we were completely satisfied with deal. I’d definitely recommend the dealership. we were completely satisfied with deal. I’d definitely recommend the dealership. More

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You and your team were all amazing. When I first reached out to you, I was rather frustrated. Within seconds, you had started to solve my problem. The whole experience was stellar. Yo When I first reached out to you, I was rather frustrated. Within seconds, you had started to solve my problem. The whole experience was stellar. You and your team were punctual, polite, communicative, efficient, and simply excellent - taking customer service to a new level! I will tell anyone that will listen that Kelly is the place to purchase a car – new or used. Or have service performed. Please let your entire staff know how amazing of an impression you've left on me. Thank you! More

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Eric,Lisa and the staff at Kelly Infiniti were great. I would highly recommend this dealership to my family and friends. The service manager Jim and Pete take care of all of your service needs and get it I would highly recommend this dealership to my family and friends. The service manager Jim and Pete take care of all of your service needs and get it done right the first time without any problems. Thanks Joe More

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The service was okay but the sales/lease people are not able to give a direct response to any inquiries, stating that they have to report to Kelly, himself, and can not give a firm quote. They only ask, Ho able to give a direct response to any inquiries, stating that they have to report to Kelly, himself, and can not give a firm quote. They only ask, How can we make this work? In this day and age, that should not be the negotiation point. Just give me your best offer. More

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Courteous ,prodessional ,friendly and knowledgeable ,we have been to several dealers of various makes and models ,Kelly Infinity crushed all of them. Being a first time buyer of Infinity we decided to lea have been to several dealers of various makes and models ,Kelly Infinity crushed all of them. Being a first time buyer of Infinity we decided to lease our QX60 in which we have 3 years to guage our futire purchases and relationship going forward ! More

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Alexa was so professional and helpful! She patiently listened to our wishes and concerns without making us feel pressured to buy. She made the process so easy! She patiently listened to our wishes and concerns without making us feel pressured to buy. She made the process so easy! More

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Management runs a tip top ship People. Great Service. Great Would recommend this dealership to others In fact I have been doing it for the past 12 yrs. Or so! Great Service. Great Would recommend this dealership to others In fact I have been doing it for the past 12 yrs. Or so! More

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I went with my brother buy Infiniti Qx50 And Lisa helped us she is very friendly and professional helped us she is very friendly and professional More

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This group of people goes beyond good, they are simple the very best in the business!’ the very best in the business!’ More

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I have only the best to say about DeAndrae Coke the Sales manager in charge of our purchase. He went above and beyond to make things right for our family, when he heard the hardship we went through at anothe manager in charge of our purchase. He went above and beyond to make things right for our family, when he heard the hardship we went through at another local dealership. He understood where we were coming from as a hard working young family, and respected all of our conditions and needs. He didn't up-sale us, instead he gave us options and we went with what was most comfortable for us, our fully loaded Infiniti Luxe which made it feel so right! He is a very busy man and it's because he is the best, most caring and down to earth car sales man I've come across. We didn't feel pressured, instead we felt reassured he would help us overcome our previous failed Infiniti purchase and experience at the another dealership. Our little daughter who is 6 years old was treated like a little princess by all, the General manager she is amazing, made Sofie feel as special as she truly is to us. It felt like we were walking into our family's home and not Kelly Infiniti. I hope this is the beginning to a great dealership-Client relationship and to continue to get the same treatment for all of our future visits. DeAndrae, has been keeping in touch every week since our purchase to make sure we are happy, he shows that he really cares and means what he always says to us, " I have your back"! More

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