Dealership Experience
9 yrs, 1 mo
Industry Experience
21 yrs, 6 mos
Employee Video
104 Reviews
Write a Review104 Reviews of Lisa Cook
December 27, 2019
Exemplary customer service from the salespeople to the finance department! I will definitely return in the future and will recommend this dealership to friends and family. finance department! I will definitely return in the future and will recommend this dealership to friends and family. More
Other Employees Tagged: Anthony Green, James Robinson
December 21, 2019
best car buying experience i've had I spoke with Lisa Cook over the phone about getting a new car because i was tired of having to fix every car i bought but i didn't want to get into so I spoke with Lisa Cook over the phone about getting a new car because i was tired of having to fix every car i bought but i didn't want to get into something i couldn't handle and every step of the way from the phone call to being there in person she was there to put me in a car that I wanted, i was greeted before even stepping out of my car with a smile and excellent customer service by all of the sales reps i passed by, i'm very happy with the choice i made and will continue to purchase my vehicles from newton from here on out! More
Other Employees Tagged: James Robinson
November 24, 2019
Easiest purchase of a vehicle! Lisa and Devin were so easy to work with. We were looking at another similar vehicle 30 miles from their dealership. Lisa was totally understandable Lisa and Devin were so easy to work with. We were looking at another similar vehicle 30 miles from their dealership. Lisa was totally understandable and even gave us turn by turn directions to the other dealer. After test driving, we were convinced that Newton Ford gave us the best deal and outstanding customer support. Lisa had to leave early that day, but Devin stayed past the dealerships hours to allow us to purchase late that evening. While my husband was signing papers, Devin helped me connect my iphone to the van's bluetooth. Also he called the next day to make sure we made it home ok (because we live 4 hours away) and mailed the extra key fob to me. Great dealership, exceptional service! Thanks, Newton Ford! More
Other Employees Tagged: Devin Brady
November 20, 2019
Everyone we dealt with at the dealership was professional and courteous. The culture at this dealership and the other dealerships they own is centered around the customer and their needs. Highly recommend an and courteous. The culture at this dealership and the other dealerships they own is centered around the customer and their needs. Highly recommend anyone to shop here or at any of the Newton organization dealerships More
Other Employees Tagged: Josh Hensel, Mike Abbondanza , James Robinson, Eli Schweitzer
November 16, 2019
Super personable and down to earth. Definitely there to get you what you need! They were friendly right from the start and only interested in my needs. 100% recommend! get you what you need! They were friendly right from the start and only interested in my needs. 100% recommend! More
Other Employees Tagged: Josh Hensel , James Robinson
November 14, 2019
Great Experience No pressure sales, I love my new car!!!!!! A great place to buy a new or used vehicle priced right. Thank for all your help. I love my car. No pressure sales, I love my new car!!!!!! A great place to buy a new or used vehicle priced right. Thank for all your help. I love my car. More
Other Employees Tagged: Josh Hensel , Charles Higgins, James Robinson
November 14, 2019
Lisa Cook at Newton Ford was wonderful!! I was able to purchase my car within a few hours! They made buying a new car very painless. Will definitely be back in the future! purchase my car within a few hours! They made buying a new car very painless. Will definitely be back in the future! More
Other Employees Tagged: Brian Hosier, James Robinson
November 13, 2019
New car purchase. I went to Newton Ford to look at a 2019 Edge ST as the dealer locally didn't have one like I was looking for. I thought if I liked it and they could m I went to Newton Ford to look at a 2019 Edge ST as the dealer locally didn't have one like I was looking for. I thought if I liked it and they could meet me at my price point I would consider it. I ended up leaving with a new Edge ST (the one I wanted). I would definitely go back to deal with them again. More
Other Employees Tagged: Brian Hosier
November 03, 2019
I have purchased two trucks from Newton Ford and Lisa has been great on both sales. All arrangements were conducted over the phone or email. One hour at the dealership and I was on my way. Five start service been great on both sales. All arrangements were conducted over the phone or email. One hour at the dealership and I was on my way. Five start service! More
October 05, 2019
Lisa Cook and James both were tremendous help in getting me the EcoSport I was wanting. They did a wonderful job making it all happen and fall into play as well as making sure I had everything I needed to e me the EcoSport I was wanting. They did a wonderful job making it all happen and fall into play as well as making sure I had everything I needed to enjoy it even more! Never had a bad turn with Ford of Newton and I’ll definitely always use them and refer any of my friends and family to them! Thanks again for everything you do. The best dealership I’ve ever dealt with. :) More
Other Employees Tagged: James Robinson

