Dealership Experience
13 yrs, 7 mos
Industry Experience
22 yrs, 3 mos
Languages Spoken
English
254 Reviews
Write a Review254 Reviews of Lisa Guthrie
January 09, 2020
Had an appointment for oil change. Also had been hearing sqeeking nose prior week but stopped that day. The advisor Lisa was very professional and things went well. sqeeking nose prior week but stopped that day. The advisor Lisa was very professional and things went well. More
December 30, 2019
Would recommend with warning I have had good & bad experiences at Regal. Average customer service in the service center. I've had more bad then good experiences. My hood was dam I have had good & bad experiences at Regal. Average customer service in the service center. I've had more bad then good experiences. My hood was damaged, my paint was chipped when oil chages were completed. I was told a video recording would be reviewed and a manager would be in contact to settle the hood damage. That never happened and the gentleman whom told me these thinns no long works there. Hmmm, was it because he lies to customers or told the truth and managment didnt want customers to know they were at fault. Love the favt that my car gets detailed with every visit. Very cool perk, however not once has the inside crease of the front seats next to the console ever been vacuumed along with the rest of the car. 12 attempts and its never been done. My last visit, the mats were not even moved. Just vacuumed over. The repairs are done with quality work, products & last thought so I go back but Im also aware I need to chexk my vehicle before leaving as well! More
Other Employees Tagged: Kevin Colley, Angelo Mendez, Jarrett Schrom
December 27, 2019
Seven Grand I was greeted, in the usual very professional manner, by an extremely busy service provider, Ms. Lisa. I described the symptoms of my troubles,after I was greeted, in the usual very professional manner, by an extremely busy service provider, Ms. Lisa. I described the symptoms of my troubles,after which, I was driven home in their shuttle. The next day I was advised of the problem, told parts would be shipped and the issue rectified. Regal did as described. Excellent service! More
Other Employees Tagged: Steve Chilton
December 26, 2019
Fantastic As Usual I marvel at how Lisa Guthrie Handles business and her customers. She is priceless. I have pointed out before to management what a jewel Lisa is. She i I marvel at how Lisa Guthrie Handles business and her customers. She is priceless. I have pointed out before to management what a jewel Lisa is. She is so consistent. More
December 18, 2019
Excellent My total experience was excellent at regal Chevrolet everyone there was polite and acted as though I was a value customer I will definitely shop there My total experience was excellent at regal Chevrolet everyone there was polite and acted as though I was a value customer I will definitely shop there again More
Other Employees Tagged: Pete Wicher , Meagan Basen
December 18, 2019
Amazing service The customer service is very professional Lisa was very professional and she take care of us and did a good job I recommend this dealership. People The customer service is very professional Lisa was very professional and she take care of us and did a good job I recommend this dealership. People are very friendly and very professional. More
December 18, 2019
More than just an oil change I brought my truck in for a routine oil change and a recall. I asked my advisor, Lisa, if she could provide me with a detail printout of upcoming serv I brought my truck in for a routine oil change and a recall. I asked my advisor, Lisa, if she could provide me with a detail printout of upcoming service intervals and the cost associated with them. She was very polite and provided me with everything I asked for. Regal Chevrolet's service department is always friendly and professional. I highly recommend using them. More
December 11, 2019
Vehicle rept I found your service dept to be professional & informative during my visit on Dec. 10, 2019. I’m impressed with most of my experience with the service I found your service dept to be professional & informative during my visit on Dec. 10, 2019. I’m impressed with most of my experience with the service department. More
Other Employees Tagged: Jarrett Schrom