66 Reviews of Lisa Kilhefner
May 27, 2023
Another good oil & filter change and tire rotation appointment for our Subaru Outback. Lisa took great care of me and I was out in under an hour. I'm always impressed with how pretty and clean the ser appointment for our Subaru Outback. Lisa took great care of me and I was out in under an hour. I'm always impressed with how pretty and clean the service area is. They partner with Anderson Humane Shelter too, where both our cat and dog were adopted. Thank you! More
May 20, 2023
Friendly, helpful, always a great experience in the service department at brilliance subaru. Thank you. service department at brilliance subaru. Thank you. More
Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella
March 27, 2023
Lisa, in Service, was friendly & knowledge. Explained what wd be done with oil change, tire rotation, & inspection. This was also done upon completion. I feel safe in my car. I did not purcha Explained what wd be done with oil change, tire rotation, & inspection. This was also done upon completion. I feel safe in my car. I did not purchase my 2015 Subaru at Brilliance, but I have been using their Service for many years. More
March 09, 2023
I believe a service department is the heart of a dealership and the base of repeated customers. Brilliance Subaru's service department is a very professional department that goes over the work that dealership and the base of repeated customers. Brilliance Subaru's service department is a very professional department that goes over the work that is needed and the work that is done. They keep you updated on the status of your car's repair. It truly is a reflection on the dealership which is "Brilliance" More
February 24, 2023
The service performed was done in a prompt manner . All people involved were very courteous . Nice to have a clean car to go in! All people involved were very courteous . Nice to have a clean car to go in! More
Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella
February 17, 2023
Had my car in for a recall, asked them to check out a concern I had with my windshield. They checked it out and they will repair it at a later date. Staff is always friendly and informative. concern I had with my windshield. They checked it out and they will repair it at a later date. Staff is always friendly and informative. More
December 12, 2022
Staff was very courteous and attentive. The service lane drive up was extremely efficient and made the whole process easier The service lane drive up was extremely efficient and made the whole process easier More
Other Employees Tagged: Adam Mennella
October 21, 2022
I set my appointment on MySubaru and it didn't make it to the Dealership but they still fit me in but probably why it was so long. But still great job. the Dealership but they still fit me in but probably why it was so long. But still great job. More
Other Employees Tagged: Rich Dencs
October 10, 2022
Friendly, Listened, done in quick time. Staff was qualified, organized, Wait time was short and comfortable. Staff was qualified, organized, Wait time was short and comfortable. More
Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella