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Lisa Kilhefner
Lisa Kilhefner at Brilliance Subaru

Lisa Kilhefner | Page 2

Service Specialist

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.9
66 Reviews
4.9

66 Reviews

Write a Review

66 Reviews of Lisa Kilhefner

November 28, 2023

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Employee Rating

Friendly customer service person. Car was done in a reasonable amount of time. They found a discount coupon and we were out. Very good experience. More

by Bumbales
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Recommend Dealer
Yes
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Dec 02, 2023

Brilliance Subaru responded

Bumbales, Thank you very much for the 5 star review and feedback. I am glad that you had a pleasant experience with our Service Department and we look forward to seeing you next time. Jim DaLuga General Manager

November 14, 2023

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Employee Rating

Always quick and awesome service. Everyone is knowledgeable and is a pleasure to work with! More

by Sr576u
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella

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Nov 19, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review, we really appreciate your business and look forward to seeing you next time. Jim DaLuga General Manager

November 06, 2023

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Service was done in a timely fashion. . Nice place to hang out while awaiting service. . More

by zaworskib
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Mennella

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Nov 11, 2023

Brilliance Subaru responded

Thank you for the 5 star review and feedback, we appreciate your business and look forward to seeing you next time. Jim DaLuga General Manager

October 27, 2023

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Employee Rating

Service writer advised best service options for my vehicle. It was done quick Nd wait was comfortable More

by dwacho
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam

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Oct 29, 2023

Brilliance Subaru responded

dwacho. Thank you very much for the 5 star review, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager

October 14, 2023

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Employee Rating

I appreciate my contact person that took charge of servicing my car yesterday, she was very nice and professional More

by isen77
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Recommend Dealer
Yes
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Oct 29, 2023

Brilliance Subaru responded

isen77, Thank you very much for the 5 star review, we look forward to seeing you again. Jim DaLuga General Manager

October 14, 2023

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This is stupid. You try and write a review in 15 words that's meaningful. More

by eurban
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Recommend Dealer
Yes
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Oct 29, 2023

Brilliance Subaru responded

eurban, Thank you very much for the 5 star review. Jim DaLuga General Manager

September 29, 2023

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I’m very happy with the results of my service appointment and enjoy the company offers More

by Adsch1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

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Oct 29, 2023

Brilliance Subaru responded

Adsch1, Thank you very much for the 5 star review, we appreciate the business and hope to see you again soon. Jim DaLuga General Manager

August 23, 2023

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Getting my car serviced at at the dealer was the greatest experience of my life. More

by Dsaper
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Recommend Dealer
Yes
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Oct 29, 2023

Brilliance Subaru responded

Dsaper, Thank you very much for the 5 star review, I am glad that your service visit was life changing!!!!! Jim DaLuga General Manager

July 15, 2023

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Always professional an very courteous I never wait long at all I love that they offer good quality coffee while we wait More

by rago936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas , Richard W.

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Jul 30, 2023

Brilliance Subaru responded

Rago, Thank you very much for the 5 star review and your feedback, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager

June 14, 2023

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Employee Rating

The staff was friendly and efficient and I liked the waiting area for customers. It was not a very long wait to get an oil change. More

by mildred184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella

Helpful
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Jun 29, 2023

Brilliance Subaru responded

Mildred, Thank you very much for the 5 star review, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager

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