Lisa Kilhefner
Lisa Kilhefner at Brilliance Subaru

Lisa Kilhefner | Page 5

Service Specialist

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.8
93 Reviews
4.8

93 Reviews

Write a Review

93 Reviews of Lisa Kilhefner

October 27, 2023

Dealership Rating
Employee Rating

Service writer advised best service options for my vehicle. It was done quick Nd wait was comfortable More

by dwacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam

Oct 29, 2023

Brilliance Subaru responded

dwacho. Thank you very much for the 5 star review, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager

October 14, 2023

Dealership Rating
Employee Rating

This is stupid. You try and write a review in 15 words that's meaningful. More

by eurban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2023

Brilliance Subaru responded

eurban, Thank you very much for the 5 star review. Jim DaLuga General Manager

October 14, 2023

Dealership Rating
Employee Rating

I appreciate my contact person that took charge of servicing my car yesterday, she was very nice and professional More

by isen77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2023

Brilliance Subaru responded

isen77, Thank you very much for the 5 star review, we look forward to seeing you again. Jim DaLuga General Manager

September 29, 2023

Dealership Rating
Employee Rating

I’m very happy with the results of my service appointment and enjoy the company offers More

by Adsch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Oct 29, 2023

Brilliance Subaru responded

Adsch1, Thank you very much for the 5 star review, we appreciate the business and hope to see you again soon. Jim DaLuga General Manager

August 23, 2023

Dealership Rating
Employee Rating

Getting my car serviced at at the dealer was the greatest experience of my life. More

by Dsaper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2023

Brilliance Subaru responded

Dsaper, Thank you very much for the 5 star review, I am glad that your service visit was life changing!!!!! Jim DaLuga General Manager

July 15, 2023

Dealership Rating
Employee Rating

Always professional an very courteous I never wait long at all I love that they offer good quality coffee while we wait More

by rago936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas , Richard W.

Jul 30, 2023

Brilliance Subaru responded

Rago, Thank you very much for the 5 star review and your feedback, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager

June 14, 2023

Dealership Rating
Employee Rating

The staff was friendly and efficient and I liked the waiting area for customers. It was not a very long wait to get an oil change. More

by mildred184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2023

Brilliance Subaru responded

Mildred, Thank you very much for the 5 star review, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager

May 27, 2023

Dealership Rating
Employee Rating

Another good oil & filter change and tire rotation appointment for our Subaru Outback. Lisa took great care of me and I was out in under an hour. I'm always impressed with how pretty and clean the ser More

by oraclejulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2023

Brilliance Subaru responded

Thank you very much for the wonderful review! We appreciate the business and plan on continuing our partnership with Anderson Humane for many years to come! Jim DaLuga General Manager

May 20, 2023

Dealership Rating
Employee Rating

Friendly, helpful, always a great experience in the service department at brilliance subaru. Thank you. More

by sjtol469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review, we look forward to seeing you down the road for your next service visit. Jim DaLuga General Manager

March 31, 2023

Dealership Rating
Employee Rating

Everyone is friendly, the dealership is clean and welcoming, and the work is performed in a timely manner. More

by mhuber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2023

Brilliance Subaru responded

Thank you so much for the review and feedback! We appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager

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