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66 Reviews of Lisa Kilhefner
February 28, 2021
Great service department team! Arrived during a very busy drop-off time, but was waited on and had service completed very quickly. I really appreciated returning to my freshly washed car! drop-off time, but was waited on and had service completed very quickly. I really appreciated returning to my freshly washed car! More
by Prichardson675
Helpful 
December 30, 2020
I appreciate the friendly professionalism of the entire staff. The service department staff has always given me time to explain my concern about my car before explaining what it might be and how they'll ta staff. The service department staff has always given me time to explain my concern about my car before explaining what it might be and how they'll take care of it. It's nice to have the vehicle clean and waiting for you after the service department has explained your service. Thank you More
by Mike
Other Employees Tagged: Rich Dencs , Kevin in service department
November 06, 2020
Really nice people, helpful, and quick service. They even gave me a detailed over view of my future services. Do always do a great job! gave me a detailed over view of my future services. Do always do a great job! More
by Jmedina
Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella
August 24, 2020
The service and sales team are always very professional and helpful. The service is fast and top notch. This is one of the best dealerships!! and helpful. The service is fast and top notch. This is one of the best dealerships!! More
by Khuth
Other Employees Tagged: Rich Dencs, Ed Troike
August 09, 2020
I am always pleased with the Brilliance Service Dept. This last trip to Brillance was (without an appointment) for a burned out headlight. There was no excuse about not being able to help me without an This last trip to Brillance was (without an appointment) for a burned out headlight. There was no excuse about not being able to help me without an appointment, instead I received a welcome response of “we can help you”. Staff is very pleasant. More
by Ron
Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella
July 31, 2020
1st 6 month service This was our very first 6 month check up for our Forester. This was our 2nd visit to the service department. My wife made the appointment and she said This was our very first 6 month check up for our Forester. This was our 2nd visit to the service department. My wife made the appointment and she said the woman who scheduled the appointment was friendly and professional. (She even had a sense of humor, my wife said) When we drove up we were promptly greeted and taken care of right away. They called when the car was ready. Very friendly, professional and efficient. Thank you. More
by Mrs KW
June 04, 2020
Quick service I had a problem, Brilliance Subaru in Elgin took me in right away. Problem was fixed in less time than quoted. I couldn't ask for better service I had a problem, Brilliance Subaru in Elgin took me in right away. Problem was fixed in less time than quoted. I couldn't ask for better service More
by portlandhead5
Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella
January 17, 2020
Great service - nice, fast, easy It was nice to just put in the information into their website of the work needing to be done so when I get there they know and can get to work. Their It was nice to just put in the information into their website of the work needing to be done so when I get there they know and can get to work. Their waiting are was nice: workstations to do work from, powered counter to sit at, nice large TV and sitting area, guest WIFI (Fast too). I would recommend besides brining my vehicles back. More
by me_topher2
Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella
December 20, 2019
Perfered Dealer Great sales and Service. This is our second Outback purchase with Brilliance Subaru. A very enjoyable experience. Finance walked us through all the pa Great sales and Service. This is our second Outback purchase with Brilliance Subaru. A very enjoyable experience. Finance walked us through all the paperwork. Thanks. More
by mike_birosak
Other Employees Tagged: Joe Szostek, Mike Burden, Jason Ring
November 12, 2019
Friendly, Fast, Fantastic People!I love the service Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an importa Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an important tool to get my job done. I never have to worry about my car I know I am covered with the team at Brilliance Subaru! Thank you for you support! Mike Kilanski More
by Michael.kilanski
Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella
