Lisa O'Neal
Lisa O'Neal at Jack Kain Ford Inc.

Lisa O'Neal | Page 3

Service Advisor

Jack Kain Ford Inc.

3405 Lexington Rd
Versailles, KY 40383

Contact Me
4.7
118 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

Languages Spoken

English English

4.7

118 Reviews

Write a Review

118 Reviews of Lisa O'Neal

June 13, 2026

Dealership Rating
Employee Rating

Good overall but battery cable was loose upon return and truck wouldn't start when I went out. Had to jump then tighten connection More

by Shelters.tj
Recommend Dealer
No

Other Employees Tagged: Lisa O'Neal

Jul 15, 2026

Jack Kain Ford Inc. responded

Thank you for taking the time to leave us a review and for bringing this to our attention T.J. We're glad to hear your overall experience was positive, but we sincerely apologize for the inconvenience of having a loose battery connection after your visit. That certainly isn't the level of service we strive to provide. We appreciate you letting us know, as feedback like yours helps us improve. If there is anything further we can do for you, please don't hesitate to reach out to our service team. We value your business and hope to have the opportunity to provide you with a completely seamless experience on your next visit.

June 13, 2026

Dealership Rating
Employee Rating

Very convenient because they will come get my truck and bring it back when they are done. They are very good at communicating things that need done before they actually start so I can decide. More

by jmbowmer
Recommend Dealer
Yes

Other Employees Tagged: Lisa O'Neal

June 11, 2026

Dealership Rating
Employee Rating

Came in for an oil change without an appointment. The waiting room was packed. She still had me in and out in no time. That's why I drive all the way from Louisville for the excellent customer servic More

by paul_willis
Recommend Dealer
Yes

Other Employees Tagged: Lisa O'Neal

June 10, 2026

Dealership Rating
Employee Rating

Courtesy is the operative word at this dealership. I’ve now had a. 95 F150, a 2014 Escape and currently my wife’s 2013 C-Max serviced at Kain’s and they sure work with you to keep the vehicle dependa More

by eaperry8@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Hudson , A mechanic from Arizona who had good knowledge of my 95 F 150 and gave sound advice regarding needed or postponed maintenance.

June 07, 2026

Dealership Rating
Employee Rating

The service team at Jack Kain are so great to work with! Thank you Abby for taking great care of my Explorer! More

by jennyfinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abbey Ross

June 06, 2026

Dealership Rating
Employee Rating

I was taken care of quickly and everyone was so kind. I will definitely be back again More

by Prospectlane.el
Recommend Dealer
Yes

Other Employees Tagged: Lisa O'Neal

May 24, 2026

Dealership Rating
Employee Rating

This dealership is one of the most frustrating places . I feel like every time I take my car to get something fixed it’s a hassle and Just constantly unhappy with the service. More

by bailey.ward23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kaitlyn Hudson

May 23, 2026

Dealership Rating
Employee Rating

Great service, repair job completed on time without any problems!! I have ' traded' for over 30 years with Kain Ford: great family owned dealership. More

by randall328
Recommend Dealer
Yes

Other Employees Tagged: Lisa O'Neal

May 19, 2026

Dealership Rating
Employee Rating

This was another great experience. Clearly explained additional needed repairs to my vehicle. Vehicle was completed on time. More

by Kevin rav4
Recommend Dealer
Yes

Other Employees Tagged: Lisa O'Neal

May 09, 2026

Dealership Rating
Employee Rating

Just an over all great place for auto service and purchase. 10/10 would recommend! More

by Lakeia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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