Dealership Experience
13 yrs, 10 mos
Industry Experience
13 yrs, 10 mos
Languages Spoken
English
697 Reviews
Write a Review697 Reviews of Lisa Rice
May 01, 2024
they send you coupons for a certain price on oil changes, yes I read the fine print. advertised price is for $39.99 for semi-synthetic and 5 quarts. My truck takes more than 5 quarts. I paid $84. which inc yes I read the fine print. advertised price is for $39.99 for semi-synthetic and 5 quarts. My truck takes more than 5 quarts. I paid $84. which included a $20 discount because I brought my coupon. So $40 for the extra quarts of oil. I think not. Then I drive south a few days later, love bugs like crazy, no washer fluid. Cashier was rude when cashing out and I inquired about coupon. Only a few good people there. Rest of them are rude as ever. More
Other Employees Tagged: Francisco Chavez, Dorinda Phillips, BJ Powell
April 14, 2024
No regular communication from service writer letting you know whether your part is in or not. Customer Service Manager didn't explain that if you drop off your car to be repaired it wont be until after the know whether your part is in or not. Customer Service Manager didn't explain that if you drop off your car to be repaired it wont be until after the ones people are waiting on even though I made an 8:30 am appointment. Then when I showed up to get my car because I could not wait as I needed it to get my wife to a doctors appointment, She tells me not ton talk to her like she is Satan... got new appointment for the following week, went in and was going to wait on it this time, was there 45 minutes all to find out the part they had for my car was damaged and could not make the repair with no idea as to when the new part will be in.. More
April 13, 2024
I had been that I could have the truck brought in on Tuesday and they might be able to do a diagnostic test sometime that week but they might not be able to repair until the next week. Had the truck tow Tuesday and they might be able to do a diagnostic test sometime that week but they might not be able to repair until the next week. Had the truck towed in and got a call a few hours later that they know the problem and would have it ready either that day or the next. I was absolutely ecstatic to have it done so soon. More
Other Employees Tagged: Jeremiah Keller, Dorinda Phillips
April 06, 2024
Have used Stingray since it was Bell's Chevrolet and waiting on phone takes longer than necessary to get information or talk to someone about problem. waiting on phone takes longer than necessary to get information or talk to someone about problem. More
Other Employees Tagged: Luis Tur, Claudia Zavala , Joe Platt
April 06, 2024
Everyone was nice and friendly. Fast service and accommodation. Will recommend to everyone thank you Fast service and accommodation. Will recommend to everyone thank you More
Other Employees Tagged: Fredrick Tellis, Ryan Martin , Deb Gill
February 04, 2024
I had to have my car towed in walked to service tech Dorinda would knew me asked me issued told me it may be. A couple days she would call.nezt morning my car was fixed Dorinda would knew me asked me issued told me it may be. A couple days she would call.nezt morning my car was fixed More
Other Employees Tagged: Dorinda Phillips
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