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Lisa Rice
697 Reviews
Dealership Experience
13 yrs, 10 mos
Industry Experience
13 yrs, 10 mos
Languages Spoken
English
697 Reviews
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697 Reviews of Lisa Rice
October 27, 2020
Jay manager and Lisa service are always extremely professional and helpful. Recently my Corvette overheated it was broke down and they were extremely helpful with advice to retain my business at stin professional and helpful. Recently my Corvette overheated it was broke down and they were extremely helpful with advice to retain my business at stingray Chevrolet again. On my way to Stingray I actually passed several Chevy dealerships that are close to my house but I choose not to use them. The loaner car program is also a deal maker. More
by DONBRISENDINE
Verified CustomerOther Employees Tagged: Jay Hancovsky, Joe Platt, Cindy Smith
October 23, 2020
I brought my car in to have my battery checked and it was bad so I chose to get a new one $240.00 dollars later. Can’t believe the dealer charged $80.00 for labor to install a battery and not letting me know bad so I chose to get a new one $240.00 dollars later. Can’t believe the dealer charged $80.00 for labor to install a battery and not letting me know they were going to charge that much. $80.00 to install a battery is ridiculous. More
by KENNETH.GELCICH
October 21, 2020
Great service department, very friendly staff and answer any questions you may have. Given a loaner car with no problem as they needed my car for a few days any questions you may have. Given a loaner car with no problem as they needed my car for a few days More
by fwnelsoniii
Other Employees Tagged: Luis Tur , Dorinda Phillips, Cindy Smith
October 20, 2020
They did not check the breaks as I asked, instead I was told when I push the break pedal down it seemed OK. They never address the other item that ONSTAR sent me on item to get serviced. They did the oi told when I push the break pedal down it seemed OK. They never address the other item that ONSTAR sent me on item to get serviced. They did the oil change and air filter and filled the tires with air. Lisa was my first contact person and she was excellent than she past me to someone else. Think they were in a hurry that day of my visit More
by d.hicks50
October 16, 2020
I had a good service appointment at Stingray Chevrolet. I don't remember my advisers name but he was terrific . We recommend friends and family to Stingray all the time don't remember my advisers name but he was terrific . We recommend friends and family to Stingray all the time More
by TheMillers
Other Employees Tagged: Jeremiah Keller
October 15, 2020
Stingray Chevrolet always gives me great service, I drive 14 miles just for Stingrays service. Joe Platt is my go to guy, I can just call him and ask a question and he always answers me honestly. 14 miles just for Stingrays service. Joe Platt is my go to guy, I can just call him and ask a question and he always answers me honestly. More
by ERMURRAY
Other Employees Tagged: Joe Platt
October 12, 2020
Brought my truck there 3 times for a right front cab water leak. Poor communication from service writer. 1st time about a week to fix. I got the call to come pick my truck up. The porter brought my tu water leak. Poor communication from service writer. 1st time about a week to fix. I got the call to come pick my truck up. The porter brought my tuck around and the dash was still in the back seat. Had to wait 5hrs later for them to put car back together. Justin discounted the price for me. About a week later leak was still there. Truck was flooded with rain water. 2nd time brought back for repairs. Came to pick truck up, porter brought truck around with about an inch of water in floor board. Was told leak was fixed, even though floor board was soaked. 3rd time was the worst. Brought my truck on a scheduled appointment day. Didn’t receive a call or an update until the lady called me to tell me I had to re sign the loaner car agreement. My truck stat in your shop 9 days without working on it. The answer I got from Justin was sorry we dropped the ball, I’ll find out what happened. Francisco and Justin went on vacation and no work was done on my truck while they were gone. I’m sure progress does not stop when someone takes vacation days. Almost 2 1/2 go by and I get the call to pick up my truck, great. Francisco is not there, he went home early. I drive off only to make it 5 miles up I-4 and my truck goes into limp moad. Have to immediately drive back to dealership. Get a loaner again. About 4 day later I come back for my truck and was told that the mechanic didn’t hook up some sensors when they put the truck back together. Great trucks fixed right? I turn in the loaner and porter pulls my truck around. Your going to like THIS, I didn’t make it out off the dealership property and my truck shut off totally while driving. The mechanics supervisor walked out to my truck, opened the hood, check the battery area. The battery junction box was barley attached. The wires were less than finger tight. So the mechanic had to go get tools to put all of that together in the middle of the roadway. Truck is fixed and running right now as I type. Been to you dealership in the past and purchased my truck from stingray. This was the worst experience I’ve had at a dealership in many of years. I know y’all get busy and things take time, but not going through some kind of checklist before are vehicle gets released can’t be protocol? Justin, Thank you for the loaner and covering the fees. That is the most positive from my experience. More
by pointblank_007.jm
Other Employees Tagged: Francisco Chavez, Justin Lawson
October 07, 2020
It goes without saying it feels like I’m family when I go there honest sincere and very professional. Never ever disappointed with the timeliness , my appointment time and expeditiously resolved my problem there honest sincere and very professional. Never ever disappointed with the timeliness , my appointment time and expeditiously resolved my problem More
by IKE.HARTLEY
Other Employees Tagged: Jeremiah Keller
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