Liz Card
Liz Card at Germain Honda of Surprise

Liz Card

Controller

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.7
36 Reviews
4.7

36 Reviews

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36 Reviews of Liz Card

December 25, 2025

Dealership Rating
Employee Rating

Connor Brandtman is a very professional sales associate that helped thru the purchase process. Ivan Rascon thru his financial knowledge helped me to make the numbers work and get me a deal that I could ma More

by bigfishdelivery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2026

Germain Honda of Surprise responded

Thank you for taking the time to share such a detailed and thoughtful review! We’re thrilled to hear that Connor Brandtman provided a professional and supportive purchase experience, and that Ivan Rascon’s financial expertise helped structure a deal that worked well for you. We also appreciate you recognizing Juan Marino for his assistance. It’s wonderful to know you’ve continued to trust Germain Honda for servicing your 2022 CR-V and that the quality of our service team consistently meets your expectations—and we’re glad you’re enjoying the double lattes too! We truly value your loyalty and look forward to continuing to serve you for many years to come. Best Regards, Sassha Motz General Manager

December 09, 2025

Dealership Rating
Employee Rating

Knowledgeable, professional, and customer-focused. I was lucky to find a great car at Germain Honda of Surprise. Thank you. More

by Mtn_Mermaid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2025

Germain Honda of Surprise responded

Congratulations on your new vehicle! Welcome to the Germain family and we look forward to serving you again. Best Regards, Sassha Motz General Manager

November 06, 2025

Dealership Rating
Employee Rating

We had a very good experience. Conner Brandtman was very helpful and pleasant to work with. More

by john lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for taking the time to leave this kind 5-star review. Best Regards, Sassha Motz General Manager

July 26, 2025

Dealership Rating
Employee Rating

This experience was wonderful. ..it's amazing how work was done on our car....including all the parts!! More

by bobsuwhite44@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Jul 28, 2025

Germain Honda of Surprise responded

We thank you for your business and trust in our service team. Best Regards, Sassha Motz General Manager

July 14, 2025

Dealership Rating
Employee Rating

Ivan provided great service and was easy to work with. Ty Crews in Finance was also great. Have worked with Ty a number of times with different leases and a previous purchase. Also very helpful was Bra More

by wharala
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Our staff is truly dedicated to customer care and we are fortunate to have them on our team taking great care of our valued customers. Best Regards, Sassha Motz General Manager

Jul 15, 2025

wharala responded

I have had the pleasure of working with what I consider an outstanding auto dealer.. Thank you Shasta and your entire staff. There may be other dealerships who operate on the same level of customer service, but I really don’t think we could find one better.

April 04, 2025

Dealership Rating
Employee Rating

George was professional, knowledgeable, helpful and kind. I couldn't ask for better service and I never felt rushed. All my needs were addressed even if they weren't scheduled. From Liz in parts to George to More

by maxdenhanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Haslerig, Manager?

Apr 07, 2025

Germain Honda of Surprise responded

Thank you for trusting our team with the care of your Honda CRV. Our focus in on delivering only the best to our valued guests. See you down the road. Best Regards, Sassha Motz General Manager

March 18, 2025

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Employee Rating

Overall, customer service at Germaine Honda was exemplary. I know how important good customer service is and can’t think of any areas where there could be improvement. It was a wonderful experience More

by barthde99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2025

Germain Honda of Surprise responded

We very much appreciate what you have to say about your experience with us. We take your kind words to heart and hope to continue meeting your expectations. Have a wonderful day! Best Regards, Sassha Motz General Manager

March 14, 2025

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Employee Rating

Everyone was very helpful and wanted to help you with your concerns. Bought a CVR Sports n very happy More

by ssfoxy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Germain Honda of Surprise responded

Thank you! We're glad our team made sure you had a great car buying experience, and helped address any concerns. We appreciate your recommendation and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

February 28, 2025

Dealership Rating
Employee Rating

George never returned phone calls. And didn't get are money back from our license tags. More

by mrteedoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: George Bell , Jacob Davis

Mar 20, 2025

Germain Honda of Surprise responded

We appreciate your kind 5-star rating and thank you for bringing your concern to our attention so we could rectify this matter to your satisfaction. Best Regards, Sassha Motz General Manager

December 06, 2024

Dealership Rating
Employee Rating

Very clean, comfortable, welcoming building. Service was swift and professional, I left without questions, doubts, or concerns. Loved the coffee machine, too! More

by Anji Inukai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sassha Motz, Kiara Ruiz, George Bell , Jacob Davis, Joshua “SuperMan” Reeves, Jake Rohde

Dec 09, 2024

Germain Honda of Surprise responded

Your complete satisfaction is the goal of our team here at Germain. Thank you for leaving our team this awesome review. We will be here to support you throughout your ownership experience, so please reach out if you need anything. Best Regards, Sassha Motz General Manager

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