Liz MacFall | Page 3

New Lease The salesman "Charlie"as very helpful getting me into my new 2019 Lease. He went over al the new features and the test drive went very smoothly going The salesman "Charlie"as very helpful getting me into my new 2019 Lease. He went over al the new features and the test drive went very smoothly going from my car into the new one. He was helpful in setting up the phone and explained the other buttons. Javier was good at pushing all the papers for me to sign, he was pleasant. More

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very cordial This Toyota has the best service and follows up on everything you may need or want to know about. When you do business with them you feel like someon This Toyota has the best service and follows up on everything you may need or want to know about. When you do business with them you feel like someone really cares,not a machine or computer but but a live breathing person you can talk back and forth, like the old days. More

by JMIRANDOPRODUCE Verified Customer Verified Customer

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Very Dishonest. Not Scared to lie right to your face. This is obviously a money grab opportunity to all the workers here. Poor Communication. Incorrect information and this has happened on more than one o This is obviously a money grab opportunity to all the workers here. Poor Communication. Incorrect information and this has happened on more than one occasion. I implore you to go somewhere else, anywhere else, you will save time, money and have peace of mind. More

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Great experience I traded in my truck I got the price I wanted I purchased a new Prius plus And paid the price I wanted Kendall kensell I traded in my truck I got the price I wanted I purchased a new Prius plus And paid the price I wanted Kendall kensell More

by CEMENTHEAD282 Verified Customer Verified Customer

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my sales person was really good . My sales person was really good but one of the sales manager was really stupid he don't know how to take care customers he never talk nicely. My sales person was really good but one of the sales manager was really stupid he don't know how to take care customers he never talk nicely. More

by ANIYANM Verified Customer Verified Customer

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Awesome job as always!!! I had a million problems with my car this year as I drove 25k miles for the year including personal business trips with stops o Chicago and florida. I I had a million problems with my car this year as I drove 25k miles for the year including personal business trips with stops o Chicago and florida. I had to bring my car to Toyota 4 days!!! In a row an average of only 2 hours per day and they fixed every last one of the factory codes from the Japanese mothership canisters fluids emissions pressure, 4wd etcetera. Anyway it was all done to satisfaction and all the codes have gone away now. Thank you so much guys. God bless u guys. Merry Christmas, Guy from a local More

by Jlemmon51 Verified Customer Verified Customer

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Last Lease With Toyota I’ve leased three cars with Toyota. Two of which I’ve leased at Toyota of Huntington. This year my lease was up for my Toyota Prius. Before I return I’ve leased three cars with Toyota. Two of which I’ve leased at Toyota of Huntington. This year my lease was up for my Toyota Prius. Before I returned the car to a Toyota I took care of some damage a kid did to my car with an egg the prior Halloween. I always make it a point to return a lease as close to the condition I received it. I make this point so to help describe the situation that follows. After returning the Prius I leased a 2018 Rav 4. A short time after the new lease I received a bill from Toyota Financial charging me $156.00 for damage done to the bumper of the car. I know there was no damage to the bumper when I returned the Prius. If there were I would have taken care of it at the time I repaired the egg damage. I called and spoke to Liz Santos and explained to her that this damage was done after I returned the Prius. Liz told me to send her the bill via email and the managers would likely take care of it. So I sent the bill to Liz via email. No response. I send it again. Silence. I sent it four times. Nothing. I left Liz about three voicemails. No response. It wasn’t until I got some help from Mindy at a Toyota (thank you Mindy) that Liz finally called me back to tell me curtly that they were not paying the bill. It seems Toyota of Huntington is happy to lose a decade long customer over $156. I then escalated my issue to Toyota Experience. They guaranteed me I would get a call back from Tommy Coppola within two business days. On the second business day I called Toyota of Huntington to speak to Mr. Coppola at 4pm and I was told he was too busy to come to the phone. I was then put to his voicemail. I gave Mr. Coppola my cell phone and case number and asked him to call me back. He did not. This will be my last lease with Toyota. If Toyota of Huntington is willing to lose a customer of over a decade over $156 then I will happily take my business to another car company going forward. I will update this review if anything further happens. UPDATE: Toyota of Huntington has finally agreed to pay the charges. I will update again once the charges have been paid. More

by MerlynNY Verified Customer Verified Customer

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Unhappy about with the dealership 1. The dealership lied to me 2. The first salesman argued with me fiercely until I told him I don’t need him. 3. This is the only place that I boug 1. The dealership lied to me 2. The first salesman argued with me fiercely until I told him I don’t need him. 3. This is the only place that I bought a car with only one key and after pressuring the salesman he said I would get the other key in 30 days. 4. Whenever I call the dealership the people I want to talk to never returned my several calls. 5.My life at Huntington TOYOTA has not been pleasant. 5. The only thing I appreciate about the dealership so far is that my credit wasn’t perfect but they were able to find me a financier. 6. Still waiting for my 2nd key. More

by KWAMEAFARI Verified Customer Verified Customer

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Great experience! This is the first Toyota dealership I’ve done business with, and my husband and I were very impressed with the customer service. The managers went abo This is the first Toyota dealership I’ve done business with, and my husband and I were very impressed with the customer service. The managers went above and beyond to help us buy our first Toyota car, and we were also very happy that they accepted our Subaru as a trade in. I would say this is the most positive car experience we’ve had so far! More

by CATHERINE Verified Customer Verified Customer

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Best place to buy a vehicle on Long Island! Toyota of Huntington is the place to buy an automobile here on Long Island. The service was far above and beyond my expectations. Jay Cooper sets t Toyota of Huntington is the place to buy an automobile here on Long Island. The service was far above and beyond my expectations. Jay Cooper sets the bar above all the rest of the dealers that I visited while car shopping. Jay is a man of his word and will get you the best deal. I highly recommend everyone to stop by and see what the team there can do for you. I send a special thank you to Jay and his team for the great experience, also making car shopping quick and painless. Quick and painless = priceless. More

by Mongoose6 Verified Customer Verified Customer

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