Lloyd Howell | Page 24

Great Experience and Amazing Customer Service!!! This is Dealership is amazingly good with the customer. Especially Joe was the MAN for us to get a new car with the great price. I definitely recommen This is Dealership is amazingly good with the customer. Especially Joe was the MAN for us to get a new car with the great price. I definitely recommend this dealership for future owners and LOOK for Joe. ^^ More

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Great experience Hard to write a great review without repeating all the wonderful things that have already been said in the past. Duncan was kind, personable and effic Hard to write a great review without repeating all the wonderful things that have already been said in the past. Duncan was kind, personable and efficient. Most importantly, he was honest. I never felt like he was pushy or condescending. I could tell he loved BMW (and I'd never owned or driven one before). His passion for BMW was infectious. I will definitely recommend my friends to Casey BMW because of Duncan's service. I am a happy owner of a BMW and truly say that Duncan is a primary reason why! More

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Great Experience! Duncan was professional and very patient, which was greatly appreciated. I came in with no idea of whether I wanted to buy or lease or even what type Duncan was professional and very patient, which was greatly appreciated. I came in with no idea of whether I wanted to buy or lease or even what type of vehicle would work out the best for me. I was shown many vehicles, test drove quite a few and had time to think before making a decision. The entire process was painless and efficient. I can and will definitely recommend the dealership in general and Duncan Sullivan in particular to my friends! More

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Purchase of BMW328i Duncan Sullivan was my sales representative and I have found him to be conscientious, thorough and extremely accommodating. He has been available to m Duncan Sullivan was my sales representative and I have found him to be conscientious, thorough and extremely accommodating. He has been available to me to answer subsequent questions I have had about the car. He is very customer oriented and a great face for Casey BMW. I also worked with Lloyd (Chief) Howell and Dan Williams and have been extremely please by their responsiveness. More

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Excellent Service Lloyd and Duncan were extremely helpful during our process. They made what could have been a difficult experience, seamless. My husband and I are ve Lloyd and Duncan were extremely helpful during our process. They made what could have been a difficult experience, seamless. My husband and I are very impressed with the high level and quality of service we received. I would highly recommend both of them to friends and family! Thank you! More

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Thank you Casey! I traded my 2004 745Li BMW for a 2011 BMW convertible. I am very happy with their friendliness, knowledge and professionalism and will be sure to use I traded my 2004 745Li BMW for a 2011 BMW convertible. I am very happy with their friendliness, knowledge and professionalism and will be sure to use them again when I trade in for a newer model. I will definitely recommend them to my friends and colleagues back in Chesapeake and Virginia Beach. I had some very trying times with Checkered Flag BMW and because of this I was considering purchasing an Audi or Toyota before visiting Casey. Now I can still purchase the BMWs I have always loved without the frustration I received in Virginia Beach. Thank you Casey Automotive! More

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Wonderful experience Couldn't have asked for a more pleasant experience in purchasing our Z4. Duncan was professional and went above and beyond when he stayed past closin Couldn't have asked for a more pleasant experience in purchasing our Z4. Duncan was professional and went above and beyond when he stayed past closing time to go over the features of the car for us. Highly recommend anyone looking for a BMW to visit this dealership (and ask for Duncan)! More

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John brophy Excellent car buying experience. The staff was helpful without being pushy and very knowledgeable. Dan made my car buying experience excellent. I was Excellent car buying experience. The staff was helpful without being pushy and very knowledgeable. Dan made my car buying experience excellent. I was also impressed with how quickly the car was detailed while I was there. More

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If it were not for Mike Russell, we would now be driving something other than a BMW X3 28i. His knowledge of the BMW product was simply amazing and his enthusiasm for the product was contagious. The test something other than a BMW X3 28i. His knowledge of the BMW product was simply amazing and his enthusiasm for the product was contagious. The test drive he provided showed us both his knowledge of the BMW, but also the BMW itself. I can trully say that I have never experienced such a great experience in purchasing a vehicle. My wife and I both felt as if we were the only customers at Casey BMW and everything was done to make us feel comfortable with the care buying experience. Even after the vehicle arrived from Spartanburg, Mike continued to provide outstanding service. The world needs more friendly people like Mike Russell. Al K More

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This is the 3rd car we've purchased from Casey BMW, and although our last purchased was not a BMW the customer service my wife and I received was awesome! Joe Hargraves simply the best! Professional, and although our last purchased was not a BMW the customer service my wife and I received was awesome! Joe Hargraves simply the best! Professional, attentive, and not "pushy". GM Jimmy Schroer, is a true gentleman to work with. He was attentive to our request and made sure that we were happy with the purchase. He definitely went Above and Beyond our expectations! Lloyd Howell, will not only make sure you get the vehicle you desire, but will keep you laughing through the entire process! When you get to Dan Dier, it is totally smooth sailing! He is very thorough with his explanation of the finance process. From sales to service - Casey BMW is a wonderful dealership to work with. More

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