Loan Pham
Loan Pham at Jim Ellis Chevrolet of Atlanta

Loan Pham | Page 3

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.4
123 Reviews
4.4

123 Reviews

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123 Reviews of Loan Pham

October 03, 2024

Dealership Rating
Employee Rating

Loan was terrific, kind and knowledgeable as to arranging my service. She gave superior answers and info concerning my Silverado and its 3.0 duramax diesel engine More

by KKJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

September 25, 2024

Dealership Rating
Employee Rating

You made 5 star rating in hiring Loan. She represents Jim Ellis well. Give her a significant raise! Folks like her are hard to find and keep More

by psumner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

Sep 29, 2024

Jim Ellis Chevrolet of Atlanta responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2024

Dealership Rating
Employee Rating

If you need service on any Silverado 2500 and up Loan Pham is the best. Work is always done on time and from making the appointment to status updates she will keep you informed of any changes and time fr More

by gblack5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and Loan and our team look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

September 17, 2024

Dealership Rating
Employee Rating

This was my first time selecting Jim Ellis as my dealership to attend to my 2023 Corvette C8. The dealership was referred by a good friend as being highly professional.( Nitin Mareskarkram.) I was More

by dh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Michael Fair, Brian Baker , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Sep 18, 2024

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

September 12, 2024

Dealership Rating
Employee Rating

This is the WORST dealership I’ve ever been too. I’d never recommend anyone to go here More

by Kayla knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 14, 2024

Jim Ellis Chevrolet of Atlanta responded

Kayla, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 457-8211 at your earliest convenience to discuss how we can turn this experience into a positive one.

Sep 16, 2024

Jim Ellis Chevrolet of Atlanta responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

September 05, 2024

Dealership Rating
Employee Rating

Mister Kochebey and his team are very professional and respectful people!I always find a way to leave Jim ellis with satisfaction! Thank you More

by MEHSASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Michael Fair, Brian Baker , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Sep 05, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for your kind words for our team, especially Vladimir Kochubey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

August 23, 2024

Dealership Rating
Employee Rating

My entire experience was seamless and professional. I felt genuinely at home, embraced as part of the family. It was truly unforgettable and exciting! A big thank you to Jaylan and Kalo! I wholehearted More

by melodycook16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf , Kalo Brantley, Jaylan Jackson

Aug 23, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team, Melody. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

August 22, 2024

Dealership Rating
Employee Rating

Great service writer always helps us! Great customer support and service. We really trust Jim Ellis dealerships! This is our second purchase from Jim Ellis. More

by The Hornsbys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Aug 24, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

Dealership Rating
Employee Rating

Professional and makes repairs in a timely manner. Keeps customer informed concerning repairs needed and went the vehicle is ready for pickup. More

by MARK.SANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Michael Fair, Brian Baker , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Aug 09, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Aug 10, 2024

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2024

Dealership Rating
Employee Rating

Great place to buy a car. Been buying cars from Jim Ellis for over three decades More

by djviness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Stephenson, Ron Durham , Kalo Brantley

Jul 15, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

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