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Logan Demel
Logan Demel at Biggers Mazda

Logan Demel

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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5.0
63 Reviews
5.0

63 Reviews

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63 Reviews of Logan Demel

March 27, 2026

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The service department was outstanding and did a fast job getting me in and out with my repair to my car More

by seminolemike
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Yes
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Mar 27, 2026

Biggers Mazda responded

Thank you for taking the time to share your experience with us! We’re thrilled to hear that our service department provided outstanding service and got you back on the road quickly. We know your time is valuable, so it’s great to know our team delivered an efficient and smooth visit. We truly appreciate your recommendation and your trust in us to service your Mazda. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thanks again for choosing Biggers Mazda—we look forward to seeing you next time!

March 24, 2026

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Always great I Always have a good experience at biggers Mazda and trust the team More

by Danln07
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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March 24, 2026

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I’m always very happy with the service I receive at Biggers Mazda. Thank you. More

by twitchp28
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Yes
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March 23, 2026

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Logan is always professional and courteous. Biggers has amazing customer service. I would recommend this dealership More

by birdiedahm
Recommend Dealer
Yes

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March 21, 2026

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Professional and knowledgeable - accommodating Logan has ALWAYS been incredible at providing the best customer service More

by sergio6PINEDA6
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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March 21, 2026

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The staff at Biggers Mazda is always extremely helpful and courteous. They really go the extra mile to make sure you have a good experience with them. More

by CURT.KUBICA
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Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka, Franco Ruffolo, Clemente Sanchez, Sabastian Nava

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March 18, 2026

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Friendly and helpful Honest and fast. Waiting room is clean and supportive I will return More

by zigzagzamora
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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Mar 19, 2026

Biggers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear you had a friendly, helpful, and efficient experience with us. It’s great to know Logan took good care of you and that you found our waiting area clean and comfortable—we want every part of your visit to feel easy and welcoming. We truly appreciate your support and look forward to seeing you again on your next visit! Thanks again, The Biggers Mazda Team

Mar 19, 2026

Biggers Mazda responded

Biggers Mazda responded on 3/19/2026 1:10 PM Thank you so much for your kind words! We’re thrilled to hear you had a friendly, helpful, and efficient experience with us. It’s great to know Logan took good care of you and that you found our waiting area clean and comfortable—we want every part of your visit to feel easy and welcoming. We truly appreciate your support and look forward to seeing you again on your next visit! Thanks again, The Biggers Mazda Team

March 12, 2026

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Always pleased with the service I receive at Biggers. They are knowledgeable, efficient and friendly. More

by twosul
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 19, 2026

Biggers Mazda responded

Thank you for your continued trust in Biggers Mazda! We’re glad to hear you consistently receive knowledgeable, efficient, and friendly service. We’ll be sure to share your kind words with Logan. We appreciate your support! 🚗

March 08, 2026

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Great Help me out with everything I went in for. . gave no problem.. was very quick didn't have me waiting More

by Malvadosklick23
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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Mar 09, 2026

Biggers Mazda responded

We’re glad to hear that your visit was quick, easy, and hassle-free. Our goal is always to take care of everything our customers need while making sure you’re not left waiting, so it’s great to know that stood out during your visit. We’ll be sure to pass along your kind words to Logan—he’ll appreciate knowing his help made your experience a positive one. Thank you for choosing Biggers Mazda for your service needs. We look forward to helping you again the next time you need us! 🚗🔧

March 07, 2026

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Great job! ! Everything was explained in detail, including a possible extra charge due to a difficult part that needed to be removed and reused. More

by turbotronic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clemente Sanchez, Jason Powell

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Mar 09, 2026

Biggers Mazda responded

Hi turbotronic, thank you for the great review! ⭐ We’re glad to hear you had a positive experience and that our team took the time to explain everything clearly and keep you informed throughout the process. Being transparent about the work being done—especially when there may be additional factors involved—is something we take seriously. We’ll be sure to share your kind feedback with Logan, Clemente, and Jason. They’ll be happy to know their communication and service made a difference during your visit. Thank you for choosing Biggers Mazda for your service needs. We truly appreciate your support and look forward to helping you again in the future! 🚗

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