Logan Lane
Logan Lane at Crown Acura

Logan Lane | Page 18

Internal Service Advisor

Crown Acura

18911 US Hwy 19 N
Clearwater, FL 33764

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5.0
229 Reviews
5.0

229 Reviews

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229 Reviews of Logan Lane

March 25, 2019

Dealership Rating
Employee Rating

Always a great experience with Crown Acura I have worked with Crown Acura for about 15 years. I have never had such a pleaseant experience with any dealership before. Dan Morris runs a great de More

by DaynaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Morris , Dan Morris

Mar 25, 2019

Crown Acura responded

Thank you so much for your very kind review! We are honored by your 15 years of loyalty and grateful that you continue to confide in our dealership for each of your automotive needs. The pleasure to serve you is ours, and we hope that we may continue working with you for many years to come.

March 20, 2019

Dealership Rating
Employee Rating

Oil change They lost my appointment but still did the oil change when I came in. However they found a code and changed the differential oil after only 15,000 mil More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 05, 2019

Crown Acura responded

Dear Dave, As your Service Advisor explained to you at the time of your visit, it is the Acura maintenance requirement that the first differential fluid exchange is to be performed at 15,000 miles and then every 30,000 miles going forward. The need for the service was explained to you by our service advisor, and the repair was completed with your prior signed approval. If needed, we would welcome the opportunity to discuss this with you further with you. Feel free to contact me at 727-507-8866. Sincerely, John Schnepp, Service Director.

February 27, 2019

Dealership Rating
Employee Rating

Awesome service They are a great team. They treat every customer with respect and put a lot of effort into taking care of everyone. Fantastic service team More

by Oriv123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2019

Crown Acura responded

Your satisfaction is our priority, and we are pleased that has been made evident through the service that we provide to you. We appreciate your kind review and look forward to continue serving you in the future.

February 27, 2019

Dealership Rating
Employee Rating

Buick Oil Change I took my 2012 Buick Enclave in for an oil change. I was greeted by Trevor a lot attendant and escorted to Logan Lane - who handled the rest of the More

by Bobjoekids4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevor

Mar 01, 2019

Crown Acura responded

Thank you so much for taking the time to share this great feedback! It is a pleasure to hear that Trevor and Logan took such good care of you throughout the entirety of your visit. We strive to provide our guests with high-quality and efficient service, and we are overjoyed that our efforts have met your satisfaction! We hope to work with you again soon.

February 22, 2019

Dealership Rating
Employee Rating

Gillian was great! Gillian Barnes helped us find a great vehicle for our family, had a great experience! I would be happy to return to this dealership for future busine More

by 123sdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gillian Barnes , John Pearson

Feb 25, 2019

Crown Acura responded

Thank you so much for your 5-star review, and congratulations to you and your family on your new vehicle! We are pleased to know that you had such a positive experience working with Gillian on your recent purchase, and we look forward to working with you again when you are ready to take home another.

January 01, 2019

Dealership Rating
Employee Rating

Excellent service, fair price We had the pleasure of working with Dan and Gary at Crown Acura and ended up buying a new RDX. From start to finish, the entire staff was very profes More

by sporty42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sophie Morris , Leslie Magruder, Dan Morris, Gary Scott

Jan 04, 2019

Crown Acura responded

Thank you for your very kind review. We are delighted to hear that your experience with us, from start to finish, was so positive! Enjoy your new car!

December 18, 2018

Dealership Rating
Employee Rating

Very Friendly Very friendly service. Quick and affordable. Oil change was done quick and even washed my car. The free internet and tv along with beverages and cooki More

by vinny07619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Crown Acura responded

Hi Vinny, Thank you so much for your great feedback! We are pleased to hear that Logan and the team provided you with efficient and thorough service, and that your overall experience was so enjoyable! We look forward to continuing to offer you the same quality service and competitive deals in the future.

December 17, 2018

Dealership Rating
Employee Rating

Kyle Noble and Logan Lane were excellent to work with! Kyle Noble went above and beyond to help us buy a car within our very short time frame and when that car didn't work out he exceeded our expectations More

by JulieS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Noble

Dec 18, 2018

Crown Acura responded

Hi Julie, Thank you for taking the time to let us know how Kyle and Logan did during your recent visit! We are happy to hear that they both played a valuable impact in ensuring that you ultimately found the perfect vehicle, and that it was in great shape for you to take home. Your satisfaction is our priority, and we are so glad that they were able to make things happen for you! Enjoy your new vehicle, and please let us know how else we may serve you in the future.

December 08, 2018

Dealership Rating
Employee Rating

First Acura Had an excellent experience purchasing my Acura with Gillian Barnes. She went above and beyond with her service and making sure I was completely satis More

by Riazk528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gillian Barnes

Dec 10, 2018

Crown Acura responded

Thank you for sharing this great feedback! We're so glad that Gillian could provide you with great assistance in getting you into a vehicle you love! We hope you are enjoying your first Acura, and we thank you for doing business with us at Crown! Congratulations!

November 28, 2018

Dealership Rating
Employee Rating

Wonderful sales team management I was very impressed how the management team actually interacts with the customers to provide face to face negotiations and strives to impart a sense More

by Steve and Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Johnson, John Pearson

Nov 29, 2018

Crown Acura responded

Hi Steve and Susan, Thank you so much for your excellent feedback! We aim to provide our guests with nothing short of exceptional dealer experiences, and we are overjoyed to hear that you were so impressed with your recent visit. We can assure you that we will always strive to do the same. Enjoy your new vehicle, and congratulations!

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