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Lokey VW
234 Reviews
234 Reviews
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234 Reviews of Lokey VW
June 10, 2019
CPO warranty is misleading No where on the CPO we recieved does it state that every time you have to bring the car in for warranty work there is a $50 deductible. It clearly sa No where on the CPO we recieved does it state that every time you have to bring the car in for warranty work there is a $50 deductible. It clearly says it covers 100% of parts and 100% of labor. If we have to bring it back in 3-4 times in the first year of ownership and have to pay $200 in deductibles, how does that equate to 100% covered. The deductible should be on the sticker of the CPO, not buried in fine print in some other document that was never delivered at sale. To me 100% covered means $0. Very shady at best. More
by Emmscar
Verified Customer
June 05, 2019
Michelle and Chad and Rob Michelle answers the phone and makes you feel like family right away. Then Chad the Finance Manager makes you feel like you have been friends since ju Michelle answers the phone and makes you feel like family right away. Then Chad the Finance Manager makes you feel like you have been friends since junior high. Rob the sales manager is like your own brother. Cody the salesperson really knows his product knowledge. Amazing people with a true passion for their work and clients. I went there for service and ended up buying two cars More
by bocacollection
Other Employees Tagged: Antonio DeLima, Cody Fletcher, Michelle Le Blanc, Rob Remeikis, Chad
April 24, 2019
Emergency service Problem was resolved in reasonable length of time Competitive dealer in st pete quoted over a month to get in for service Fixed as quick as parts Problem was resolved in reasonable length of time Competitive dealer in st pete quoted over a month to get in for service Fixed as quick as parts were delivered More
by artc
Other Employees Tagged: Eric northcraft
April 18, 2019
Excellent service. Brought in the car for regular maintenance. They detected a problem with the tires, which caused a disruptive sound on high speed. Received good advic Brought in the car for regular maintenance. They detected a problem with the tires, which caused a disruptive sound on high speed. Received good advice regarding tire usage. New tires installed, very satisfied. More
by GILLES.RONDO
April 13, 2019
Great service. They finished ahead of the estimated time and did additional service not scheduled! The staff was friendly and kept me up to date on the progress of m They finished ahead of the estimated time and did additional service not scheduled! The staff was friendly and kept me up to date on the progress of my repair. More
by Supercrazygrandma
Other Employees Tagged: Brian Belviso , Antonio DeLima
April 12, 2019
Thanks for trying to make it right When the car that I got didn't work for me after 2 months y'all came though with a better one.pray this works . When the car that I got didn't work for me after 2 months y'all came though with a better one.pray this works . More
by After25years
Other Employees Tagged: Terrence Jackson, Rob Remeikis
April 10, 2019
All star team Prompt turnaround in scheduling and rescheduling via the phone. Very thorough and helpful team in the service department. Brian's customer service was Prompt turnaround in scheduling and rescheduling via the phone. Very thorough and helpful team in the service department. Brian's customer service was superior to other advisors I have worked with at other dealerships. He explained the issues with the car and what the plan was on addressing them. He answered all my questions before I even asked them. Overall a great experience. More
by Ley
Other Employees Tagged: Brian Belviso
March 25, 2019
Great dealership I was very happy with my experience and my new vehicle, Joe haig helped me out and so did Chad from finance, very friendly environment and they are wi I was very happy with my experience and my new vehicle, Joe haig helped me out and so did Chad from finance, very friendly environment and they are willing to help you out. More
by deanbigelow99
Other Employees Tagged: Joe Haig , Doug Ramirez
March 21, 2019
Pointless dent repair Repair was very good on the dent. Also got a car wash. Interior was vacuumed but they left quite a bit of sand inside the car Repair was very good on the dent. Also got a car wash. Interior was vacuumed but they left quite a bit of sand inside the car More
by wpietrusko
March 13, 2019
Long wait but overall satisifed I made an appointment to get my oil changed and was told that it would be an hour and a half wait. The man who was helping me told me that if I were t I made an appointment to get my oil changed and was told that it would be an hour and a half wait. The man who was helping me told me that if I were to go to express service it would take half the time. I’m not sure why we just didn’t have my car go there but I guess it was too late. They are a little pushy in getting you to get extra things done but what car dealership doesn’t do that? Overall it was a good experience. More
by Paige1124
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