Lokey VW | Page 7

Joe our salesman was great, had a very good experience overall. Bought a used Chevrolet tahoe (2021) truck is super clean, one owner, local owned. Highly recommend this dealership for used cars. Matt Loke overall. Bought a used Chevrolet tahoe (2021) truck is super clean, one owner, local owned. Highly recommend this dealership for used cars. Matt Lokey (owner) was also very kind and personable and seemed to have a lot of pride in his dealership and the cars. - Matt & Angela More

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Lokey VW has great people, it was a great experience and they jeep to their word. they jeep to their word. More

by gfleischbein Verified Customer Verified Customer

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I am very dissatisfied, I bought my car on May 28 and the same day the check engine light turn on, I went to the dealer on June 6 to verify what was wrong with the car at the dealer they told me that the car same day the check engine light turn on, I went to the dealer on June 6 to verify what was wrong with the car at the dealer they told me that the car had After Market parts and that it needed a Tuning, Brian the guy in service told me that he would call me when he had an answer on what they could do to fix the car and turn off the check engine light after that I have called the dealer 11 times because no one has called back and every time I call no one has an answer for me and they keep passing the ball to each other, also I still don't have the registration for the car license plate after almost two months since I bought it, also called for that and I've been to the dealer six times and no one has an answer for me and they keep passing the ball to each other. I'm going to file a complaint with the customer service department to see if they finally call me and resolve the situation that I had, another thing when I bought my car the salesman promised me that he would get me the car mats and that they would fix the bumper and that he would call me to let me know, he never called me, I definitely did a bad deal with Lucky VW. More

by squiel.colon Verified Customer Verified Customer

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Gene is awesome! Even though I messed up my appointments and got in a little late he didn’t hesitate to help me out! I came in for some routine work and he followed u Even though I messed up my appointments and got in a little late he didn’t hesitate to help me out! I came in for some routine work and he followed up with a multi-point inspection to ensure my safety. This crew always does quality work 10/10 would recommend to a friend More

by Megan D. Verified Customer Verified Customer

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The best bar far Best service center around period I would recommend Lokey service for all your needs would recommend Lokey service for all your needs More

by Jtrizis Verified Customer Verified Customer

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Excellent my assigned service reps took care of the service scheduled and replaced a cabin part cover in the bumper to bumper warranty service scheduled and replaced a cabin part cover in the bumper to bumper warranty More

by tdgreen0 Verified Customer Verified Customer

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This was a great experience from start to finish. Wait time a little long but I understand when people are busy Wait time a little long but I understand when people are busy More

by muttreedo Verified Customer Verified Customer

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Worst dealership I've ever been to liz Loyola ran my credit with multiple banks without my authorization. I had pre-approval thru a bank already. And I explain that to her before we process any applicat credit with multiple banks without my authorization. I had pre-approval thru a bank already. And I explain that to her before we process any application I only wanted it done through one bank. Then lied to me and say that they did not know what was going on. I have reported them to the BBB. When I got to the dealership Michael moceri who was just a salesperson came over and tried to fix the situation and lied to me and said he was a manager. Meanwhile the sales manager Kyle Childers never got up from his seat or came over and tried to help with the situation at all. I guess because I'm dark skinned it didn't matter. More

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Thank you for the great and kind service, especially Jean was very helpful and wonderful! Everything went smooth and quick. was very helpful and wonderful! Everything went smooth and quick. More

by donnamrizk Verified Customer Verified Customer

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Thank you so much for everything you did for all the wonderful work you did with my both car wonderful work you did with my both car More

by souhail.bichara1120 Verified Customer Verified Customer

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