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Lonnie Catanese

Overview Reviews (203) Inventory (211)

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Lonnie Catanese

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Lonnie Catanese | Page 3

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Lonnie has been with the AH Ford family for over 27 years and has excellent relationships with his customers!

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5.0

203 Reviews

Lonnie has been with the AH Ford family for over 27 years and has excellent relationships with his customers!

Overview Reviews (203) Inventory (211)

Dealership Experience

29 yrs, 6 mos

Industry Experience

29 yrs, 6 mos

Languages Spoken

English

5.0

203 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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203 Reviews of Lonnie Catanese

March 27, 2024

Dealership Rating

Employee Rating

Lonnie was wonderful to work with. He has grest customer service and to the point. He has grest customer service and to the point. More

by schultz_jax

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Joe Baez, Elliott Reichel, Israel Gonzalez, Joe Anzelone, Brian Powell, Dan Szwec

Helpful 0

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Apr 01, 2024 -

Arlington Heights Ford responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

March 25, 2024

Dealership Rating

Employee Rating

Lonnie Catanese was great. I ordered a vehicle ahead of time and he helped make the process smooth. I was prepared for the “standard” dealership experience but got top notch se I ordered a vehicle ahead of time and he helped make the process smooth. I was prepared for the “standard” dealership experience but got top notch service. More

by ajadams0321

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Joe Anzelone

Helpful 0

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Mar 28, 2024 -

Arlington Heights Ford responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Arlington Heights Ford Team

March 23, 2024

Dealership Rating

Employee Rating

I had an excellent experience! Lonnie took us through the whole process and it was seamless! Lonnie took us through the whole process and it was seamless! More

by David

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, David! We work hard to make sure our guests have an excellent experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

March 16, 2024

Dealership Rating

Employee Rating

Lonnie Catanese was awesome! Made the process easy and FUN! He was knowledgeable and clearly has years of experience Made the process easy and FUN! He was knowledgeable and clearly has years of experience More

by shausner55

Recommend Dealer

Yes

Other Employees Tagged: Israel Gonzalez, Joe Anzelone, Brian Powell

Helpful 0

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Mar 20, 2024 -

Arlington Heights Ford responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and fun, and we believe that's how every car-buying experience should be. We are sincerely grateful for your business! Sincerely, The Arlington Heights Ford Team

March 09, 2024

Dealership Rating

Employee Rating

Lonnie Catanese was amazing. He did an amazing job working with me in all aspects of purchasing my vehicle. I would definitely recommend Lonnie to anyone who looking to buy thr He did an amazing job working with me in all aspects of purchasing my vehicle. I would definitely recommend Lonnie to anyone who looking to buy through Ford. He is extremely professional and very attentive to his customers More

by Gerald Smith

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 13, 2024 -

Arlington Heights Ford responded

Gerald, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Arlington Heights Ford Team

March 02, 2024

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Employee Rating

Lonnie & Izzy were amazing to do business with! First class treatment from start to finish First class treatment from start to finish More

by Renx

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez, Israel Gonzalez, Teddy Dziedzic

Helpful 0

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Mar 06, 2024 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business and will share your kind words with Lonnie and Izzy. Sincerely, The Arlington Heights Ford Team

March 01, 2024

Dealership Rating

Employee Rating

Lonnie and the rest of the team made the process very comfortable. Their friendly demeanor and professionalism put my mind at ease. I definitely will recommend Lonnie and Arlington Heights ford to friend comfortable. Their friendly demeanor and professionalism put my mind at ease. I definitely will recommend Lonnie and Arlington Heights ford to friends and family.. thanks again. More

by Bobbyc827

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Teddy Dziedzic

Helpful 0

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Mar 06, 2024 -

Arlington Heights Ford responded

We really appreciate the kind recommendation, Bobby. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Arlington Heights Ford Team

February 27, 2024

Dealership Rating

Employee Rating

Lonnie was great! He answered all of our questions and made the process painless. We appreciate his professionalism. Thank you!! He answered all of our questions and made the process painless. We appreciate his professionalism. Thank you!! More

by Katejoyce10

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Israel Gonzalez, Teddy Dziedzic, Brian Powell

Helpful 0

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Feb 29, 2024 -

Arlington Heights Ford responded

Kate, thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We can’t wait to see you for your next appointment! Sincerely, The Arlington Heights Ford Team

February 27, 2024

Dealership Rating

Employee Rating

Was taken care of by by Lonnie Catanese he ordered exactly the van I wanted and made the process easy and fast exactly the van I wanted and made the process easy and fast More

by tjkraak

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Joe Baez, Joe Anzelone, Brian Powell

Helpful 0

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Mar 01, 2024 -

Arlington Heights Ford responded

Thank you for sharing your experience. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your business! Sincerely, The Arlington Heights Ford Team

February 22, 2024

Dealership Rating

Employee Rating

Great service, extremely nice people and very professional. Hassle free. For sure highly recommended for sales and service professional. Hassle free. For sure highly recommended for sales and service More

by Paul

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cassie Smith, Joe Baez, Israel Gonzalez

Helpful 0

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Feb 26, 2024 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business, Paul. Sincerely, The Arlington Heights Ford Team

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