Lonnie Pope | Page 23

Representative contacted me the day before my appointment and the service department actually finished the work on my car sooner than they had anticipated. Their representatives were very courteous and polit and the service department actually finished the work on my car sooner than they had anticipated. Their representatives were very courteous and polite. Didn't make me feel like it was an imposition for them to service my vehicle for a recall on the fuel flange. Don't know the name of the mechanic who did the work but car was clean and I have no complaints about the work done. More

by Judith Verified Customer Verified Customer

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I've bought many cars and trucks from sunset ford I've shopped other dealers but always go back to sunset ford. shopped other dealers but always go back to sunset ford. More

by 618foster4 Verified Customer Verified Customer

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Had an issue with our 2015 Explorer and had been notified by Ford that this issue was covered by a Customer Satisfaction issue. Issue was corrected and no charge for the repair action. Very pleased! by Ford that this issue was covered by a Customer Satisfaction issue. Issue was corrected and no charge for the repair action. Very pleased! More

by speedo01 Verified Customer Verified Customer

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I dropped off my vehicle without an appointment. Your Service Advisor, Lonnie, handle my request for scheduled maintenance and check engine light issue. She could have made me get a appointment sch Your Service Advisor, Lonnie, handle my request for scheduled maintenance and check engine light issue. She could have made me get a appointment scheduled, but accommodated me and got my truck serviced in a reasonable timeline. More

by horn_sid Verified Customer Verified Customer

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They have met all of our expectations. No negative comments from us. Looking forward to our next visit. No negative comments from us. Looking forward to our next visit. More

by BGHITZE Verified Customer Verified Customer

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They explain what's wrong an make sure you understand it. they got me the part number to the Gem module that was bad on my 2001 GT Mustang Convertible the part is obsolete you can by them online differe it. they got me the part number to the Gem module that was bad on my 2001 GT Mustang Convertible the part is obsolete you can by them online different manufacturers. More

by Finkmic Verified Customer Verified Customer

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Trust them to take good care of my car. Staff very helpful.They let me know if something needs done. Staff very helpful.They let me know if something needs done. More

by auntmomo25 Verified Customer Verified Customer

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Just purchased our 8th vehicle from Sunset Ford Waterloo. Joe Hill was fantastic to work with. Bill in finance made it simple and quick! Great experience and we will be back! Joe Hill was fantastic to work with. Bill in finance made it simple and quick! Great experience and we will be back! More

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Our original dealer went out of business and Sunset took over our service issues and has done a great job. over our service issues and has done a great job. More

by Satisfied consumer Verified Customer Verified Customer

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Lonnie and the technician were very helpful and quick. Great service and even helped with an unplanned recall. Great service and even helped with an unplanned recall. More

by phioleary Verified Customer Verified Customer

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