Debbie Menard
Debbie Menard at Sunset Ford of Waterloo
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Debbie Menard

Biller

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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4.9
29 Reviews

Dealership Experience

23 yrs, 4 mos

4.9

29 Reviews

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29 Reviews of Debbie Menard

February 01, 2024

Dealership Rating
Employee Rating

Great staff who care about the customer and greatly value service. They stuck with me throughout the purchase and answered question I had. This is the second vehicle I have purchased through Sunset and lik More

by derousser1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Treff Laplant , Kyle Brewer

Feb 02, 2024

Sunset Ford of Waterloo responded

Thank you so much for the great review, and congratulations on your purchase! Our team truly enjoyed working with you, and we wish you many happy, safe miles. We're here for any future needs. Enjoy your vehicle!

September 27, 2023

Dealership Rating
Employee Rating

Best car buying experience in my life. Honesty, integrity, and excellence! No games, gimmicks, or tricks. What you see is what you get. Thank you for being fair and honest. We will recomme More

by bobbyschult
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Treff Laplant , Manager

Sep 28, 2023

Sunset Ford of Waterloo responded

Thank you so much for taking the time to share this with us, and congratulations on your purchase! Our team truly enjoyed working with you, and we wish you many happy, safe miles. We're here for any future needs. Welcome to the family!

March 01, 2023

Dealership Rating
Employee Rating

This is my 4th vehicle bought in the last ten years I had good communication with sales reps and we were always able to make deal. More

by tem1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Perry Webb, New finance officer Kyle

Mar 02, 2023

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! We wish you many happy miles and hope you enjoy your vehicle for many years. Congratulations!

December 07, 2022

Dealership Rating
Employee Rating

I hate the up selling every time I go in for a oil change, almost as bad as dobbs More

by Johnmac1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 08, 2022

Sunset Ford of Waterloo responded

Thank you for taking the time to share your experience with us. We strive to provide the best possible service, and we are sorry to hear that you have been less than satisfied. Our team hopes to have the opportunity to earn your business in the future. If you would like to discuss your situation further, please feel free to contact me. - Justin Heutel, Fixed Operations Manager. 314-467-1120 or jtheutel@sunsetford.com

October 20, 2022

Dealership Rating
Employee Rating

Our salesman, Kyle Brewer was straight forward, honest, and knowledgeable regarding the Bronco. He also related his experience with Bronco Rodeo which was very helpful. We were very satisfied with our over More

by Sheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Rolufs, Kyle Brewer

Oct 21, 2022

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review, and congratulations on the purchase of your Bronco! Our team appreciated the opportunity to work with you, and we are here for any future needs. Come back and see us again!

October 03, 2022

Dealership Rating
Employee Rating

Just purchased our 9th truck for our business fleet from Joe Hill at Sunset. Excellent service from beginning to end. Quick and easy paperwork that was all ready for us. Bill in finance was amazing again. H More

by czimmer0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel, Joe Hill, Bill Rolufs , Perry Webb

Oct 04, 2022

Sunset Ford of Waterloo responded

Thank you so much for the great review and recommendation! Our team enjoyed working with you, and we wish you many happy, safe miles. Thank you for choosing Sunset Ford of Waterloo. We will see you next time!

September 22, 2022

Dealership Rating
Employee Rating

Sunset is a very good dealer ship they stayed in touch with me with my vehicle whenever I needed it and help me where I needed help More

by GIBBS0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel, Bill Rolufs, Justin Heutel, Lonnie Pope , Alan Proctor, Dustin Ruckhaber, Sydney Smith, Alex Suhre, Perry Webb

Sep 23, 2022

Sunset Ford of Waterloo responded

Thank you for the outstanding review and your business! Our team wishes you many happy miles, and we are here for any future needs!

August 02, 2022

Dealership Rating
Employee Rating

Love my new 2022 Ford F-150 Lariat. Kyle was exactly what I prefer in a sales associate.. low pressure, knowledgeable, professional, and patient. All his attributes were important to me More

by Rstadlerjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2022

Rstadlerjr responded

Respond to Sunset Ford.

Aug 04, 2022

Sunset Ford of Waterloo responded

Congratulations on the purchase of your truck! Our team truly enjoyed working with you, and we can't thank you enough for the chance to earn your business. We hope to see you again!

July 12, 2022

Dealership Rating
Employee Rating

Just purchased our 8th vehicle from Sunset Ford Waterloo. Joe Hill was fantastic to work with. Bill in finance made it simple and quick! Great experience and we will be back! More

by czimmer0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel, Joe Hill, Bill Rolufs, Lonnie Pope , Greg Henry, Alan Proctor, Dustin Ruckhaber, Sydney Smith, Alex Suhre

Jul 14, 2022

Sunset Ford of Waterloo responded

Thank you so much for sharing this with us, and congratulations on your purchase! Our team wishes you many happy, safe miles. We look forward to your next visit!

April 01, 2022

Dealership Rating
Employee Rating

No high pressure and professional. They let the vehicles sell themselves. The service department is also prompt. More

by COPPER512
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel, Bill Rolufs, Kyle Brewer , Greg Henry, Danielle Jansen

Apr 04, 2022

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! It was a pleasure working with you, and we hope to see you again!

1

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