Lorelei Costello
Lorelei Costello at Superstition Springs Lexus

Lorelei Costello | Page 3

Sales Professional

Superstition Springs Lexus

6206 East Test Drive
Mesa, AZ 85206

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5.0
36 Reviews

Languages Spoken

Tagalog Tagalog

5.0

36 Reviews

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36 Reviews of Lorelei Costello

December 07, 2024

Dealership Rating
Employee Rating

Wonderful experience! Lorelei took great care in making sure that we were kept updated every step of the way from the first day we stepped into the dealership to the day w More

by heidi16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin

Dec 09, 2024

Superstition Springs Lexus responded

Heidi, thank you for sharing your wonderful experience! We're thrilled to hear that Lorelei and our team made your journey smooth and enjoyable. Your recommendations mean the world to us. Enjoy your new vehicle and happy holidays!

December 03, 2024

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Employee Rating

Their service department is excellent. Service done earlier than expected. Would definitely come again for service here. More

by drrahulchawla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita, Kaleb McIntyre

Dec 04, 2024

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a great experience with our service department. Timely and excellent service is what we strive for. We look forward to welcoming you back next time!

December 01, 2024

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Employee Rating

Lorelei was an exceptional salesperson. She was informative and kept us apprised as to incoming vehicles.. Eric was also very personable and helpful. I would highly recommend them to new cl More

by Claudiabollinger
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Superstition Springs Lexus responded

Thanks, Claudia! We're thrilled to hear about your positive experience with Lorelei and Eric. Our team strives to provide excellent service, and your recommendation means the world to us. We look forward to serving you and new clients in the future!

November 23, 2024

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Super team! Excellent service! Experts taking care of the issue! Waiting time control very well! More

by pennyskpan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a great experience with our team. Your feedback on our service and efficiency means a lot to us. We’re always here to help!

November 14, 2024

Dealership Rating
Employee Rating

Always a pleasure dealing with Phil zito and your staff Your sales rep Lori Costello gave me valuable information. Keep up the good work. More

by cathymccorkell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Atanasio

Nov 15, 2024

Superstition Springs Lexus responded

Thank you, Cathy! We're thrilled to hear you had a great experience with Phil and Lori. Your feedback motivates us to keep delivering excellent service. We appreciate your support and look forward to serving you again soon!

Nov 15, 2024

Superstition Springs Lexus responded

Thank you, Cathy! We're thrilled to hear you had a great experience with Phil and Lori. Your feedback motivates us to keep delivering excellent service. We appreciate your support and look forward to serving you again soon!

November 10, 2024

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Employee Rating

Great ES350 2025 Flawless transaction Tailored for our time on a Sat . Praise honest 10 More

by jessiehornm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salma Albashir, James Charm, Joe Christy, Marc Dent, John Inocencio, Lorenzo Maldonado , Jeanine Baliton, Tristan Ingram, Tracy Martin

Nov 11, 2024

Superstition Springs Lexus responded

Thanks, Jessie! We're thrilled to hear you had a flawless experience with the ES350 2025. Your praise means a lot to us, and we're glad we could tailor the transaction to fit your schedule. Looking forward to serving you again!

October 19, 2024

Dealership Rating
Employee Rating

“Very professional, with excellent service and great patience. It feels just like having a friend.” More

by xujianan74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin

Oct 21, 2024

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you enjoyed our service and felt a friendly atmosphere. Your support means a lot to us, and we look forward to continuing to provide you with excellent experiences!

October 03, 2024

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Employee Rating

Fast. and reliable service. Waiting room is clean and friendly environment for customer to wait. They had the coffee and water for the service waiting inc More

by seanh7394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Superstition Springs Lexus responded

Thank you for your wonderful review! We’re delighted to hear that you had a positive experience with our fast and reliable service. Creating a clean and welcoming environment for our customers is a priority, and we’re glad you enjoyed the amenities in our waiting area. It’s great to know that our staff greeted you promptly and made your visit comfortable. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to seeing you again!

September 30, 2024

Dealership Rating
Employee Rating

The service center did a great job with my repairs. The wait time was phenominal. More

by yetta1072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Superstition Springs Lexus responded

We're thrilled to hear you had a fantastic experience with our service center! Our team works hard to ensure quick and quality repairs, so your feedback means a lot. Thank you for taking the time to share your thoughts!

September 29, 2024

Dealership Rating
Employee Rating

Great experience. Lorelei Costello was the perfect sales rep. Competent, professional, and attentive. Would buy from her again and recommend her to our friends. More

by ttaylor335
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita, Bernard Bryant , Brent Adkinsson, GM

Oct 02, 2024

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Lorelei. Our team strives for excellence, and it's great to know that her professionalism stood out. We appreciate your recommendation and look forward to serving you and your friends in the future!

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