Loren Chateu | Page 3

It was a pleasant experience. I was able to test drive the car that I wanted and was able to get a good deal on my purchase I was able to test drive the car that I wanted and was able to get a good deal on my purchase More

by CARLOSORTEGA21SBU Verified Customer Verified Customer

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London was my salesman he was awesome! Love my Rdx very knowledgeable friendly happy great experience Love my Rdx very knowledgeable friendly happy great experience More

by phillipbarnett369 Verified Customer Verified Customer

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Omair and Jeshua did a great job making my lease transition easy. Maus Acura is a great dealership ! transition easy. Maus Acura is a great dealership ! More

by CK.ACTIONS Verified Customer Verified Customer

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Jason and Alex were awesome. No pressure buying experience and gave off a family business vibe. Couldn't be happier with both the vehicle and dealership. No pressure buying experience and gave off a family business vibe. Couldn't be happier with both the vehicle and dealership. More

by KENT.CALDWELL Verified Customer Verified Customer

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Great experience, they all explained everything with the purchase of the vehicle and what was more convenient for me. purchase of the vehicle and what was more convenient for me. More

by DARCE.8176 Verified Customer Verified Customer

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Had a great experience purchasing a car at Maus Acura. Loren was great not pushy but attentive and was able to answer most questions I had. There was one about the Maus care app he didn’t know but within Loren was great not pushy but attentive and was able to answer most questions I had. There was one about the Maus care app he didn’t know but within a few days the app the mileage in my app was updated. The car was great and negotiations were a breeze and I came out financially exactly were I wanted to be. Would highly recommend purchasing a vehicle from the team at Maus. More

by BRADLEY.BRISTOL Verified Customer Verified Customer

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I always receive the best care from Maus on the sales and service side. I highly recommend you to go to Maus service side. I highly recommend you to go to Maus More

by constancegght0 Verified Customer Verified Customer

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One word “AWESOME” across the board from admin to parts ! This is how a dealer ship should be run. This is how a dealer ship should be run. More

by MVBOUDRE1 Verified Customer Verified Customer

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Service was excellent. From start to finish. I was extremely impressed with everything and everyone. From start to finish. I was extremely impressed with everything and everyone. More

by mona.sylvestre Verified Customer Verified Customer

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My first visit to Maus Acura, I was interested in test driving the RDX. The person helping me didn’t seem too interested in being there or helping me. He went over a few features but not all of them (as I driving the RDX. The person helping me didn’t seem too interested in being there or helping me. He went over a few features but not all of them (as I found out after visiting another Acura dealership). After I test drove the car, he didn’t follow up like the other car dealerships I visited that week. After I got back from vacation, I went back to the same dealership. I decided to give the salesperson the benefit of the doubt. Plus I really liked the RDX. I also had my uncle come with me. He was a car salesman for over 20 years and recently retired. My uncles presence and knowledge didn’t seem to go over very well. We couldn’t come to an agreement about a car so we left. The next day he followed up. I ask about different options to get to the desired payments. He said he would talk to the finance manager and get back with me. I did not hear back from him. Two days later I reached out to him and asked if he had anything different from the finance manager. He said he did and he would email me a copy of what he had. I did not receive the copy via email. I even checked my spam. I reached out again, with my email address again attached just in case it was written wrong. He says he sent it, but I never received it and still checked my spam. After that he finally sent me a screenshot via text message. The paper he sent was the exact same paper that he showed me on Sunday. I then asked a question later that week about the terms of the lease if it was 7500 or 10,000 he did not respond. The Internet manager actually responded to my question after she realized he had not responded. I never heard back from this particular sales person. I took my business to a different Acura dealership and purchased the car that I wanted . More

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