Lori Allotta
Lori Allotta at Dana Ford Lincoln

Lori Allotta | Page 18

Service BDC

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Lori Allotta

November 09, 2023

Dealership Rating
Employee Rating

service was fine but sometimes dana does not have a loaner i have to wait longer and this time my car was not cleaned came back dirty More

by LIONWHITE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Dana Ford Lincoln responded

We're sorry to learn about your recent experience. We aim for top-notch service and it's clear we fell short in this instance, especially with the loaner availability and cleanliness of your car. We'd like to discuss how we can improve our services moving forward. Please feel free to reach out at any time that suits you best. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 08, 2023

Dealership Rating
Employee Rating

Let’s start with the reason why we were purchasing a new vehicle at Dana Lincoln My wife was in an auto accident When I informed Vincent Langilotti His first concern was the well-being of my wife Not w More

by Carl Trapasso
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Vincent Langilotti , John Lomando, Jason Younger

November 06, 2023

Dealership Rating
Employee Rating

Great advisor. Service was very good on my vehicle. Always a pleasure going to get my vehicle serviced at Dana ford Lincoln! More

by dbarbaria
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Dana Ford Lincoln responded

We're so glad to know that you had a great service experience at Dana Ford Lincoln! It's always our pleasure to assist with your vehicle needs. Thanks for the positive feedback!

October 28, 2023

Dealership Rating
Employee Rating

Excellent service quality and very helpful. John helps me a lot for everything. Thanks John . More

by Rafique GTC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Lomando

Oct 30, 2023

Dana Ford Lincoln responded

Thank you for leaving John and Dana Ford five stars! We look forward to assisting you again!

October 28, 2023

Dealership Rating
Employee Rating

Fast very good service and excellent customer service oh and great coffee and clean show room More

by louisf61
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2023

Dana Ford Lincoln responded

Louis, Thank you for rating Dana Ford five stars! We are glad you enjoyed our coffee and showroom, and look forward to seeing you again! Thank you!

October 27, 2023

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Employee Rating

Great experience. The staff was extremely helpful. Got the dream truck we wanted and kept us way under our budget. 5 stars More

by J0hn36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta , Jorge Cornet

Oct 27, 2023

Dana Ford Lincoln responded

We're so glad to know you had a great experience with us at Dana Ford and found your dream truck within budget! Thanks for the 5-star review, we appreciate it. Safe travels in your new ride!

October 26, 2023

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Employee Rating

Very pleased with the help and veh service. Would buy a Lincoln again. Thank you! More

by doublep46
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Dana Ford Lincoln responded

Thank you for the kind review! It means a lot to hear that you're pleased with the service provided by our team and we look forward to seeing you again next time here at Dana Ford Lincoln!

October 17, 2023

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Employee Rating

I am very happy with the service I received at ford , I will contined to use them. More

by mamabocchino84
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Dana Ford Lincoln responded

Thank you for choosing Dana Ford for your vehicle service needs! We look forward to assisting you again in the future! Safe travels!

October 13, 2023

Dealership Rating
Employee Rating

Excellent service. Good customer service. Thank you Mike My problem was solved very easily. Thank you again. More

by Michael Luongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

Oct 13, 2023

Dana Ford Lincoln responded

Hi Michael! We're glad to know that Mike and our team at Dana Ford were able to help solve your problem easily. Thanks for sharing your experience with us!

October 10, 2023

Dealership Rating
Employee Rating

Very good polite and got the job done quickly. Took the car in did all of the and I was on my way. More

by maryfrank457w
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 10, 2023

Dana Ford Lincoln responded

Thank you for your kind words, Mary! We look forward to serving you again! - Dana Ford

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