Lori Allotta
Lori Allotta at Dana Ford Lincoln

Lori Allotta | Page 27

Service BDC

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Lori Allotta

August 20, 2022

Dealership Rating
Employee Rating

I brought my car in for an oil change and inspection. The whole thing was done in less than an hour. Everyone was super nice and professional. Awesome job. More

by Cryssie817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo , Anthony Garrick, Felix Gonzalez, Harley Schick

Aug 22, 2022

Dana Ford Lincoln responded

We're happy that we could help you have a quick and painless oil change at Dana Ford, Cryssie! Thank you so much for being part of our family! We look forward to seeing you again!

August 19, 2022

Dealership Rating
Employee Rating

Total disgrace. Had my car one month for a headlight. Two weeks to get a loaner . One lie after another. Very bad service and unreliable work staff. No one helped me More

by cocozza718
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo , Anthony Garrick, Felix Gonzalez, Harley Schick

Aug 22, 2022

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear of your frustration and will make sure this feedback is taken into account as we work to continually improve the services we provide to our valued customers. If you'd like to discuss the situation in greater detail, please feel free to contact me directly. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

August 17, 2022

Dealership Rating
Employee Rating

Great work nice people fast service in and out know problems very friendly people car washed very clean More

by douglasbartocci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo , Anthony Garrick, Felix Gonzalez, Harley Schick

Aug 17, 2022

Dana Ford Lincoln responded

We are so happy you had a five-star experience, Douglas! It means so much that you took the time to leave Dana Ford your review, and we look forward to seeing you next time! Thank you!

August 17, 2022

Dealership Rating
Employee Rating

And absolutely perfect transaction. Nothing went wrong. Everything as Went as expected. Ralph oversaw the transaction from beginning to end and made sure it was perfect. More

by saul3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo , Anthony Garrick, Felix Gonzalez, Harley Schick

Aug 17, 2022

Dana Ford Lincoln responded

At Dana Ford, we strive for perfection, and we're so proud of our team for meeting that goal for you, Saul! We're glad Ralph and the team helped you have a five-star experience and look forward to seeing you next time! Thank you!

August 11, 2022

Dealership Rating
Employee Rating

Great service, great atmosphere, and the issue was found, repaired, and at a fair cost. More

by mrussodot40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo , Anthony Garrick, Felix Gonzalez, Harley Schick

Aug 11, 2022

Dana Ford Lincoln responded

Thanks for the five stars! We're glad to hear that your visit with us here at Dana Ford was such a positive one. We hope to see you back for all of your future automotive needs!

Aug 11, 2022

mrussodot40 responded

Thanks

August 07, 2022

Dealership Rating
Employee Rating

Great service very friendly staff quick turn around time they even washed my car for me More

by gemmalina16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo , Anthony Garrick, Felix Gonzalez, Harley Schick

Aug 09, 2022

Dana Ford Lincoln responded

We're glad to hear it! Thank you for choosing Dana Ford!

August 07, 2022

Dealership Rating
Employee Rating

Lincoln Mercury is a terrible dealership where I would never buy a car from them again. More

by Richard a church
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo , Anthony Garrick, Felix Gonzalez, Harley Schick

Aug 08, 2022

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

August 04, 2022

Dealership Rating
Employee Rating

I have been a customer of Dana Lincoln for over 20 years and would never consider any other dealership. For as from the moment you walk in till the you leave and after you are treated and helped above and b More

by tiffanycloke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2022

Dana Ford Lincoln responded

Thank you for being a part of the Dana Ford family, Tiffany! We're truly grateful for all of your support over the past 20 years and look forward to serving you for many more. Take care and we'll see you next time!

August 04, 2022

Dealership Rating
Employee Rating

Enjoyed my visit to ford. My problem was resolved and the service coordinator was great More

by cv0195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo , Anthony Garrick, Felix Gonzalez, Harley Schick

Aug 05, 2022

Dana Ford Lincoln responded

We're so glad we had the opportunity to assist you! Thanks for visiting Dana Ford - we hope to see you again in the future!

July 29, 2022

Dealership Rating
Employee Rating

Worst dealership ever! Once they get you in the car you’re on your own! More

by dutchiesingh52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo , Anthony Garrick, Felix Gonzalez, Harley Schick

Jul 29, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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